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Randstad US Customer Service Rep in Charlestown, Massachusetts

Customer Service Rep

job details:

  • location:Charlestown, MA

  • salary:$37,000 per year

  • date posted:Monday, September 27, 2021

  • experience:Entry Level

  • job type:Permanent

  • industry:General hospital

  • reference:AB_3762961

  • questions:nicole.franco@randstadusa.com617-227-2090

job description

Customer Service Rep

If you are someone who is reliable, empathetic and can handle a large call volume then this is the position for you! Randstad has partnered with a leading Healthcare Insurance provider who is looking to hire permanent full time Call Center Representatives at $18 dollars an hour. If you enjoy working from the comfort of your own home and live in the New England only area please apply today!

Responsibilities

  • Help resolve any and all customer questions

  • Handling high inbound call volume – calls ranging from anywhere between 5-45 minutes

  • Ability to be empathetic and professional while handling difficult calls

  • Works well in a team dynamic

  • Performs any other duties given

Qualifications:

  • High school diploma or equivalent required (Bachelor’s degree preferred)

  • Pervious Customer Service experience

  • Ability to work from home with high speed internet access

  • Strong organizational, time management and multitasking skills required

  • Excelled written and verbal communication skills

  • Ability to work OT when needed

Skills

  • Telephone Etiquette

  • Basic Software Skills

  • Typing Skills

  • Active Listening

  • Customer support

  • Communication

  • Call Center

  • Remote Work

Education

  • High School

Qualifications

  • Years of experience: 0 years

  • Experience level:Entry Level

Shift: First

Working hours: 8:30 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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