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Forrester VP, Research Director - Enterprise Platforms and Services in Cambridge, Massachusetts

Our job is to be bold at work.

It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity is what powers progress. Forresterites brings a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.

About This Role:

The Vice President, Research Director of the Enterprise Platforms and Services team defines Forrester’s research strategy around building today’s digital businesses and experiences through the implementation of enterprise platforms, services, SaaS, marketplaces, and digital products. This role drives an innovative and actionable research and advisory plan that addresses the strategic needs of CIOs, CTOs, CMOs, and digital business leaders, with emphasis on digital transformation, operational excellence, technology strategy, and the selection and management of global consultancies and services providers.

The VP, Research Director leads a worldwide research team of analysts to ensure that the team produces high-quality research that is continually calibrated to current and emerging challenges of the market and our clients’ business initiatives.

  • Engage as a thought partner with the team and our analysts around the globe to expand the existing research agenda, which includes digital products, enterprise platforms, marketplaces, consultancies and services providers.

  • Identify and formulate innovative approaches to help clients succeed in digital business and transformation efforts.

  • Partner with account teams to identify and pursue business opportunities.

  • Edit research reports and the various expressions of our research content including videos, podcasts, blogs, infographics, etc., to ensure best-in-class quality of our intellectual property.

  • Mentor and coach new members of the research team in support of their professional development goals.

  • Account for the team performance goals such as research production, client inquiry, sales support, event participation, keynotes and track sessions, and consulting.

  • Participate in Forrester-sponsored and other events to drive awareness of our enterprise services and platform coverage, digital business, innovation, and technology portfolio.

  • Contribute to the growth of Forrester’s client contract value by obsessing over the client relationship and delivering on our clients’ needs.

Job Requirements:

  • A strong record of academic and commercial achievement.

  • At least 10 years’ experience as a research analyst, industry practitioner, product manager/marketer, or consultant.

  • Demonstrated consulting and trusted advisor leadership to senior management and C-level clients.

  • Knowledge of the issues and challenges of developing technology strategies, and deploying, and maintaining digital business at scale.

  • Experience in management consulting or technology professional services is a plus.

  • Superior analytical, writing, and presentation skills.

  • The ability to travel 25% of the time or more.


Posting Title: VP, Research Director - Enterprise Platforms and Services

External Company Name: Forrester Research

External Company URL:

Street: 60 Acorn Park Drive