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CBRE Sr Client Strategy Consulting Director (Retail) - Remote in Cambridge, Massachusetts

Sr Client Strategy Consulting Director (Retail) - Remote

Job ID




Service line

GWS Segment

Role type


Areas of Interest

Development, Executive Management, Facilities Management, Project Management, Transaction Management, Workplace Strategy


Remote - US - Remote - US - United States of America


The purpose of this position is to lead the achievement of strategic goals and deliverables for a large client or set of clients within a large, complex, and geographically diverse real estate portfolios.


• Proactively manage and/or oversee client engagements to ensure excellence and consistency

• Solves complex problems; takes a broad perspective to identify innovative solutions

• Provide service excellence by understanding key client business issues, supplementing standard techniques and tools with innovative approaches, evaluating, and validating analysis and developing/delivering recommendations

• Project manage the quality of client deliverables, effectively lead the delivery team and their work across multiple workstreams, and own the day-to-day relationships necessary for delivery excellence

• Change leader - Experience developing and overseeing implementation of multi-dimensional change management and transformation programs

• Technical presenter - Conceptualizes the framework for collecting data, analyzing the data, and translating it into a story

• Innovative-inquisitive, challenges status quo, thinks outside the box; researcher motivated to become thought leader

• Designs and delivers frameworks to proactively facilitate senior client leadership workshops for strategic development and other decisioning

• Subject matter expertise - designs integrated workplace/human experience/portfolio solutions in support of business objectives

• Financial acumen - designs the framework for financial modelling and translates the data analyzed into a story

Utilize cutting-edge data, demographic/market data and predictive analysis to develop retail market strategies for new stores and existing locations that improve company performance

Underwrite expansion opportunities, preform market and feasibility analysis and identify new/improved sites of service for the organizations

Develops 5-year real estate plans as required.

Develops benchmarks for the client's real estate portfolio to identify trends, risks, and opportunities.

Leads change and program management efforts for a client or clients.

Other duties may be assigned.


Manages the planning, organization, and controls for a major functional area or department. May be responsible for a mix of direct and matrix reports. Approves subordinate's recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. Monitors appropriate staffing levels and reports on utilization and deployment of human resources. Leads and supports staff in areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising and rewarding performance and retention. Leads by example and models behaviors that are consistent with the company's values.


• Must have experience in areas such as: Portfolio Optimization, Cost Optimization, Portfolio Strategy related to Mergers & Acquisitions, Workplace Strategy, etc

• Extensive experience and expertise using structured consulting methodology related to scoping, framing, and delivering consulting engagements that delight FORTUNE1000 clients

• Candidates with Big 4-type Consulting background are strongly encouraged to apply

• Experience influencing and relationship management at the senior executive level

• Possess strong analytical skills and the ability to develop conclusions and recommendations

• Ability to multi-task and work both in a team and independently in a high-pressure deadline driven environment

• Demonstrated ability to manage multiple and complex matters daily

• Capacity to deal with ambiguity as well as address and solve complex problems

• Exceptional communication skills - both written and verbal. Possess excellent customer service and interpersonal relationship skills

Data analytics background/experience and/or healthcare experience a plus

Education and Experience

• Bachelor's degree (BA/BS) from four-year college or university.

• 10+ years of experience successfully leading and delivering consulting engagements for occupier clients related to Commercial Real Estate Strategy Certificates and/or Licenses

• Real estate license (where required by state law) Professional certification, professional designations (e.g. BCCR, CCIM, CPM, MAI) and/or graduate level training in commercial real estate is desirable.

  • *Colorado Residents: CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Sr Client Strategy Consulting Director position is $87,800 annually and the maximum salary for the is $146,300 annually . The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.

CBRE is an equal opportunity/affirmative action employer with a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

NOTE: An additional requirement for this role is the ability to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)