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Microsoft Corporation Senior Program Manager in Cambridge, Massachusetts

This position is open to remote work anywhere within the US.

The Microsoft cloud business is experiencing unprecedented growth. As a part of this we are growing our identity team. Now, more than ever, we need program managers with deep customer empathy, a passion for problem solving and a strong desire to learn.

As companies embark on their digital transformations, they rely on Microsoft’s identity cloud services to give them secure, convenient, manageable, digital relationships with employees, customers, and business partners. Tens of thousands of organizations and more than 1 billion end users connect using Microsoft identity services to over 1 million applications each month. It is our job to keep their personal and professional data safe and secure and to keep innovating in a rapidly changing digital landscape.

In this role, you will imagine, define, and drive delivery of features, services or tools that help improve our identity platform and experiences for companies, end users, and developers. You will collaborate with engineering and other disciplines to define and deliver modern, standards-based solutions with user friendly experiences. You will work closely with customers to deeply understand their needs and use insights to prioritize and design features for the broader identity ecosystem. As you lead the team through technical and creative problem solving it’s essential that you bring your authentic self and a growth mindset. If you love a technical or design challenge, we’ve got plenty, but you don’t have to be an identity expert.

The Microsoft Identity team is a fun, inclusivecommunity committed to working closely with customers and each other.We pride ourselves on building strong relationships with our customers so we can deeply understand their requirements and deliver solutions that satisfy their needsandexceed their expectations. We build these same relationships within ourteam andare looking for people who areeager to collaborate.

If that sounds like the right environment for you, please join us!.



  • Listens to customers to understand their needs.

  • Drives clarity on required work to meet customer requirements.

  • Partners with engineering, user research and other disciplines to design and build new features and solutions that customers love.

  • Collaborates with partner teams across Microsoft to build coherent experiences for customers, developers and end users.

  • Uses data and analytics to discover insights into ways to improve or change the product.


Required qualifications:

  • Bachelor’s degree in engineering, computer science, human computer interaction, or related industry experience.

  • 5+ yearspreviousexperience in program management, product management, software development or relatedfield.

Preferred qualifications:

  • Excited about technology and solving hardproblems.

  • Ability to work collaboratively with ateam.

  • Effective communication and listeningskills.

  • Demonstrated customerempathy.

  • Prior experiencewith orexpertisein identityorsecurityrelated technology.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limitied to the following specialized security screenings:

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form ( .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.