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Akamai Technologies, Inc. Product Manager – Customer Portal (remote opportunity) in Cambridge, Massachusetts

Do you love collaborating with teams to solve complex problems?

Are you a fast learner who is fascinated by technology?

Join our dynamic Product Management team

Control Center is the customer-facing user interface for Akamai’s products & services and sits squarely in the middle of a complex systems landscape and involves deep and complex integration across Akamai. The Portal Product Management team defines and prioritizes a set applications, APIs, and services to customers and internal stakeholders.

Be part of improving the CDN configuration experience

You will influence the direction of how customers configure Akamai’s core CDN products. You will contribute to the strategy and execution of roadmap increasingly focused on developers. Collaborating with multi-disciplinary teams to design, build and roll-out products you will help enhance our product portfolio.

As a Product Manager, you will be responsible for:

  • Contributing to the product strategy, roadmap and managing execution against the product plan

  • Collaborating across teams to create alignment between engineering teams and other stakeholders

  • Gathering and prioritizing customer feedback, turning ideas into product features enhancements and advocating for the customer

  • Gathering, documenting and communicating business and technical requirements

Do what you love

To be successful in this role you will:

  • Have 8 years of relevant experience and a Bachelor's degree or equivalent

  • Have a solid understanding of Product Management principles and an understanding of the product life-cycle delivery process

  • Have experience with APIs and how customers use products in the DevOps paradigm

  • Have a good aptitude for dealing with ambiguity and uncertainty through creative problem solving

  • Be self-motivated, have effective communication skills and be able to influence and motivate others with perseverance

  • Have proven track record leading a cross-functional team to focus on results

  • Have knowledge of content delivery, Internet or cloud related technologies

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

We are happy to discuss flexible working options in this role, please discuss your requirements with the recruiter when you apply.

Working with us

At Akamai, we’re curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you’ll thrive here.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

  • Your health

  • Your finances

  • Your family

  • Your time at work

  • Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

About us

Innovating on a global scale, we deliver our customers a fast, smart and secure intelligent edge platform. Working against a backdrop of digital collaboration, our highly skilled teams build progressive solutions that have the scope to transform entertainment, business, and life in ways that we have yet to imagine.

Join us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will challenge and inspire you!

Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status.