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Microsoft Corporation Principal Program Manager in Cambridge, Massachusetts

Role and opportunity

Do you enjoy working across multiple workstreams, organizations, and products to drive achievement of a common vision? Can you look at the big picture and the details? Are you the type of person that seeks out roadblocks or tough organizational issues and views them as an opportunity? Do you enjoy streamlining processes to make everyone’s life easier and bringing order to chaos? Does the idea of constantly changing, high impact work excite you?

The BAP Global team is looking for a highly motivated and experienced Principal Program Manager lead and grow the team responsible for consolidating, streamlining, and conveying strategic trust-related (Security, Privacy, Compliance) program requirements to our product engineering teams to develop and execute on prioritized roadmaps and make long- and short-term tradeoff decisions. We’re a fast-moving org and things change – that means being comfortable with ambiguity, renegotiating priorities, and the ability to rally a team behind a vision, even if it’s not clearly defined.

We are looking for a highly collaborative, customer focused program professional with a proven track record and passion for driving multiple cross org programs by building, coaching and leading high-performance teams.

We are a rapidly growing team that values people, collaboration, learning, trust, and always placing the customer first. We want people who envision what could be, help others succeed, get things done, and constantly evolve to improve each day.


  • Develop talent and maintain a high-performance healthy organization

  • Coach and manage a very impactful team of technical program managers

  • Establish a positive, inclusive team culture consistent with Microsoft cultural attributes, values, leadership principles and manager expectations.

  • You will lead your team to proactively build strategic partnerships with service owners and drive cross-functional alignment to define roadmaps that incorporate prioritized requirements from multiple strategic programs.

  • You will work with strategic program owners to understand program-specific requirements and dependencies to provide clarity and guidance to your team and stakeholders.

  • Driving clear accountability, timelines, and scorecards to deliver on program priorities

  • Managing risks and resolving issues that affect program commitments

  • Leading program reviews at team and organization levels

  • Defining and evolving existing frameworks for program planning, execution, and release activities

  • Building and maintaining program health and status dashboards to surface metrics that can be used across various stakeholder communities along with a cadence of audience appropriate program updates to leadership and stakeholders that highlight actions required, decisions, blockers, and wins.

  • Working with engineering to prioritize features or experiences in the roadmap that will support achievement of success criteria and Objectives and Key Results [OKRs].

  • Keeping a growth mindset and openness to feedback, learning from both successes and failures.

  • Providing technical program leadership with respect, transparency, inclusiveness, and integrity


We understand and celebrate that everyone brings a unique set of experiences to a position. These experiences may differ from the list below. If you have any questions about whether you should apply and/or whether your work experience matches a particular requirement, please reach out.

Required Qualifications:

  • 7-10 years of experience as a Technical Program Manager developing and driving complex, cross-group projects plans.

  • Proven experience collaborating cross-functionally in a technical, matrixed environment to drive large scale engineering efforts

  • Demonstrated experience building and leading a high functioning technical program management team.

  • Familiarity with cloud infrastructure and services and B2B products, a strong knowledge of SDLC and the Security Development Lifecycle (SDL).

  • A Bachelors Computer Science or related field or equivalent experience

Preferred Qualifications:

  • Customer-focused: you know how to balance a "get it done" attitude with diplomacy to be able to work well across business units and geographies, building relationships to negotiate and deliver joint objectives and key results

  • Detail oriented with exceptional written and verbal communication skills, including the ability to operate with a high level of emotional quotient (EQ).

  • Ability to ramp quickly, think innovatively and strategically, problem solve systematically, negotiate and work through to a solution to ambiguous problems in fast-paced environments

  • Strong analytical skills including performing research to drive data-driven decision making at a team and organizational level.

  • Influencing without authority; get the right outcomes through healthy relationship building.

  • Ability to manage multiple constituencies, workstreams and objectives at once.

  • PMP, PMI, CSM, CSPO certification an advantage

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.


Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form ( .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.