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Microsoft Corporation Principal Program Manager (Business Applications) in Cambridge, Massachusetts

Do you have a passion for enabling sales and delivery excellence for large, complex, or business transformational projects? Microsoft Cross Industry Solutions/Consulting Services (XIS/MCS)helps customers transform the potential value of Microsoft cloud technologies into realized value for their businesses, employees, and customers. We focus on showing what’s possible with the latest Microsoft technologies. We do this by building diverse and inclusive teams and collaborating across Microsoft to empower our customers to achieve more.

Within Microsoft Consulting Services, the Business Applications Solution Area is responsible for the Global Services strategy, offerings, and field readiness for the Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) and Power Platform domain. However, our goal is to tell the complete Microsoft story across clouds by matching our capability to solutions and business outcomes. Business Applications are becoming increasingly strategic to Microsoft and as a key component of our Industry Cloud and core platform value proposition. With the launch of Microsoft’s Industry Clouds, MCS has an opportunity to make the market for these new capabilities while helping our customers achieve their business goals in a new and exciting way. We are looking for people who are passionate about how Microsoft technologies can empower every person and every organization on the planet to achieve more.

We are looking for an experienced Business Applications Program Manager who can work lead large scale complex implementation deals as also provide leadership in the tools, methodologies and processes needed to be successful in this space.


We are looking for an experienced Program Manager who can deliver a global Services program for Microsoft Services. Ability to lead and deliver projects and programs will be key - especially the larger global and complex transformative deals. You would lead collaboration with stakeholders across the Customer and Microsoft to ensure that Microsoft Consulting Services helps our Customers implement these solutions and realize the business value they are seeking. You will work across engineering, marketing, sales, and other MCS stakeholder groups to ensure alignment cross a complex organization. You will be a key lead on building out delivery management methods, processes and drive maturity development across the domain. Stake holder management, scope management, leading in ambiguity, portfolio management, delivery management, exec communications, etc. are emerging areas where you will have to align with the customer and technology trends to provide the domain guidance and leadership.


  • 7+ years of professional experience in program management, consulting, CRM/ERP implementation, and/or related field expertise.

  • 5+ years experience in running large global business applications programs.

  • 5+ years experience in methodologies, especially agile

  • Demonstrated track record of effective communication with technical and business leaders at all levels within large enterprises, including cross-organizational product, sales, and delivery team collaboration.

  • Deep understanding of project management techniques and tools for large complex business transformation projects; direct leadership experience in systems implementation projects a plus.

  • Proven ability to transfer industry and market knowledge gained from customer engagements to account teams and other Microsoft constituencies.

  • Strong analytical skills, a passion for Microsoft technology, and creativity in defining how new technologies can help customers reduce costs, improve profitability, gain efficiency, and gain a competitive advantage.

  • Ability to communicate with customers and partners effectively and professionally.

  • Strong communication, data synthesis, presentation, and leadership skills.

  • Adaptable work-style - functioning well both as a member of the team and as a self-directed, independent worker.

  • Ability to work effectively in a start-up environment and excel at managing complex cross-organizations projects where success is predicated on influencing team members without having direct authority over them.

  • Experience with executing plans with field sales organizations; global experience across several markets would be a plus.

  • Relevant undergraduate degree and /or equivalent work experience; Master’s Degree preferred.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form ( .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.