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Philips North Americe Services Marketing Manager, As-a-Service Solutions - Hospital Patient Monitoring in Cambridge, Massachusetts

Philips Hospital Patient Monitoring is transforming healthcare delivery. We are partnering with our customers to tackle the complex healthcare environment - providing break-through patient monitoring solutions to improve the quality of care in the most critical care settings. We are building a platform for the future – connected, intelligent & secure – harnessing technology to enable clinicians to provide seamless care in- and out of hospital.

We are looking for colleagues who share our passion, motivated to make an impact in healthcare, harnessing technology to enable clinicians to provide the highest level of care for their patients.

Are you passionate about launching cutting edge MedTech solutions to leading healthcare institutions? Are you an expert in customer acquisition, value delivery and retention of customers on service contracts? Philips Patient Monitoring is leading the industry with innovative service delivery contracts – building business and partnership models to meet the needs of our customers.

Your role:

In this role you will be responsible for the launch and lifecycle management of the As-A-Service solution offerings (Enterprise Monitoring as a Service, Software Evolution Services) for the Hospital patient monitoring business.

You will own & contribute to:

  • Defining portfolio goals and performance KPIs

  • Driving business portfolio strategy and execution in the market

  • Orchestrating the launch and end-of-life processes locally

  • Generating locally relevant insights as input for proposition and marketing

  • Roadmap planning and execution with upstream product teams

  • Developing local customer targets, sales strategies and tactics for launches Developing price and promotion plans

  • Localizing portfolio collateral, tools and facilitating new launch training

  • Collaborating with cross-functional teams including upstream marketing, sales, sales support, clinical specialists, market intelligence

  • Identifying customer proof points and building success stories

You're the right fit if:

  • Bachelor’s degree and 10+ years of industry experience

  • Master's Degree preferred

  • Affinity with hardware and informatics technology

  • Experience in sales / marketing within healthcare, medical technology products or solutions

  • Experience in managing a services portfolio, and/or customer delivery

  • Familiar with key growth drivers for acquisition and retention

  • Expertise in launch and lifecycle management in downstream market organizations

  • Experience with new business models, including as-a-service (e.g. SaaS)

  • Results-oriented and commercial thinking

  • History of success in a complex matrix environment

You are a dynamic team player, who demonstrates the following skills:

  • Strategic and tactical planning

  • Analytics and data-enabled decision making

  • Strong presentation capabilities

  • Empathy with customers and sales teams

  • Strong and compelling communicator

  • Stakeholder management & cross-team collaboration

  • Project management capabilities (agile / lean)

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

  • Learn more about our business.

  • Discover our rich and exciting history.

  • Learn more about our purpose.

  • Read more about our employee benefits.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

How we work at Philips

Our newly adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles.​

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you mustreside in or within commuting distance to our Cambridge, MA location.



It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran