Luxottica Licensed Store Manager in Cambridge, Massachusetts
Requisition ID: 352241
Store # : 009604 Harvard Square Ray-Ban
Total Rewards: Benefits/Incentive Information (https://jobs.luxottica.com/content/Benefits-and-Perks/?locale=en_US)
RAY-BAN − Timeless style, authenticity and freedom of expression are the core values of Ray-Ban, a leader in sun and prescription eyewear for generations. From its debut in 1937 with the now-iconic Aviator model created for the American Air Force to today, Ray-Ban has maintained a unique cultural relevance and has become a symbol of cool, worn by celebrities and public figures all around the world.
As part of an eyewear industry leader, Luxottica, a career in retail with Ray-Ban gives you exposure to an innovative and iconic brand, plus the backing of the global leader in eyewear & eyecare.
The Licensed Store Manager is an on-the-floor leader, not only performing all store functions but also leading the store to success by developing a team that consistently delivers the Luxury Retail Signature Experience in order to exceed expectations in all areas of business operations, i.e. financial results (sales and profit goals), customer and associate satisfaction, merchandise presentation, public relations/events and asset protection.
MAJOR DUTIES AND RESPONSIBILITIES
Ensures delivery of the Luxury Retail Signature Experience.
Ensures the Luxury Retail point-of-view is well represented when communicating with the media.
Directs and monitors all sales and operational activities of the store to ensure personal and store sales objectives are met.
Recruits and hires superior talent with experience in a luxury service environment
Creates and maintains bench strength with a clearly defined succession plan.
Coaches associates by providing clear, motivating and constructive performance feedback in a timely manner.
Accurately staffs the store to consistently deliver gracious customer service and meet sales goals.
Creates an environment that encourages the development of managers and associates; provides challenging assignments and opportunities for management development.
Recognizes associates for their performance and service.
Maintains extremely high standards of presentation and operations.
Communicates to the Brand Team product feedback based on business needs not wants.
Communicates trends and competition activity to the Brand Team.
Continuously drives the business by analyzing key financial data, monitoring operating efficiencies and identifying business trends/opportunities. Sets aggressive action plans.
Exemplifies Luxottica Retail vision, mission and values; celebrates Wins; leads by example.
High School Diploma or equivalent
License as required by state
Strong financial acumen
Effective oral and written communication
Polished appearance and public communication skills
Organization and time management
Team building and management proficiencies
Strong interpersonal skills
Analytical and computer proficient
Flexibility to work non-traditional hours including evenings and weekends
- 3+ years management experience in the luxury service industry
Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 or e-mail HRCompliance@luxotticaretail.com (be sure to provide your name and contact information for either option so that we may follow up in a timely manner).
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.
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