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EY Leadership Communications Associate Director in Cambridge, Massachusetts

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Location: Open to any US location, East Coast preferred

Join our Brand, Marketing and Communications (BMC) team and you will directly support and promote our brand and reputation. Through internal communications, public relations and corporate communications, you’ll provide a wide range of communications services to internal and external audiences. These include current and future clients, our current and future employees, alumni, regulators, the media and the communities within which we operate.

The opportunity

We’re looking for a dynamic professional to skillfully execute communications for our most senior leaders in a fast-paced, high-visibility setting on a best-in-class team. You’ll spearhead the development and implementation of a variety of internal and external communications that align with our EY culture and values, our Americas business objectives, and our Leadership Communications initiatives. Serving as a trusted communications advisor to leadership, you will team closely with BMC colleagues, internal stakeholders and agency partners to drive awareness and understanding of business priorities that impact our more than 80,000 Americas professionals.

Your key responsibilities

As a senior member of EY’s Americas Leadership Communications team, you will drive innovative communication strategies and approaches for our C-suite executives. This role requires a poised and confident professional who can cultivate strong trusted advisor relationships with senior stakeholders, leveraging best practices to convey complex ideas and drive consistent messaging. The successful candidate will be an execution-oriented team player with a sharp attention to detail and a commitment to developing high-quality deliverables and leading results.

Skills and attributes for success

  • Collaborate with the Americas Leadership Communications Leader to develop and execute strategic communication programs for senior leaders, including the US Chair and Managing Partner and Americas Managing Partner, and the Chief Financial Officer

  • Serve as a senior member of the Leadership Communications team, sharing knowledge, leading or co-leading initiatives and collaborating with BMC colleagues to execute best-in-class communication practices

  • Leverage experience and insight to build trusted communications advisor relationships with senior executives – presenting ideas, making recommendations, providing rationale, and consulting with leaders and their teams on communications

  • Skilled at technical writing, storytelling communications and effectively capturing voice, with the ability to work at both strategic and tactical levels to deliver outcomes that drive business objectives

  • Ensure a consistent and clear strategy and vision across all internal and external channels, including traditional, webcasts and live video broadcasts, video, social, digital, intranet and other new media tools and platforms

  • Proven ability to extract key objectives and simplify content into cohesive, clear and concise messaging for broad audiences

  • Apply critical thinking to anticipate and communicate the potential outcomes of decisions to stakeholders

  • Manage various aspects of internal event planning, including project management and execution, for both virtual and in-person events

  • Demonstrated experience in rapid-response and crisis communications

  • Capable of maintaining discretion and confidentiality at all times when dealing with highly sensitive business matters or proprietary information

  • Manage, coach and inspire team members who may report to you formally or informally, and contribute to creating an inclusive environment and a sense of belonging for all

  • Proactively seek feedback from stakeholders and peers to grow and enhance your brand and skillset

  • Comfortable working with ambiguity, change and continuously evolving priorities, and open-minded to new or transformational ideas

To qualify for the role, you must have

  • Demonstrated communications, project management and organizational skills with 12+ years of relevant experience

  • Bachelor’s degree with a Communications or related major or equivalent experience

  • Deep understanding of leadership communication strategies and tactics

  • Capacity to manage multiple initiatives while meeting deadlines and consistently maintaining quality results

  • Excellent skills in writing, editing, consulting, consensus-building and interpersonal communication

  • Strong business acumen, executive presence and leadership skills

  • Proficiency in Microsoft products, including PowerPoint, Excel, Word, Outlook, Teams, SharePoint

Ideally, you’ll also have

  • Ability to navigate a highly-matrixed organizational structure and make strategic connections to help drive success

  • Experience in measuring, tracking and reporting the effectiveness and results of initiatives to demonstrate impact

  • Aptitude to explore emerging technologies to achieve goals and stay at the forefront of leading communication practices

  • Broad familiarity with business trends, including but not limited to those relevant to professional services firms

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.