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Harvard University Gift and Pledge Management Coordinator in Cambridge, Massachusetts

53796BRAuto req ID:53796BRJob Code:403040 Coordinator II Location:USA - MA - Cambridge Business Title:Gift and Pledge Management CoordinatorSub-Unit:------------ Salary Grade ( :055Time Status:Full-time Union:55 - Hvd Union Cler & Tech Workers Basic Qualifications:

  • Minimum of 2 years’ full-time work experience in university fundraising, administration or transferable experience in communication and data management.

  • Proficiency with MS Office required.

Additional Qualifications and Skills:

  • Bachelor's degree preferred.

  • Must exhibit great attention to detail and have the ability to produce clear documentation.

  • Must be detail-focused and maintain organization amidst multiple competing priorities.

  • Must be motivated to learn, flexible to change, and innovative.

  • Must be creative and proactive yet disciplined, discriminating and able to streamline work volume in order to maintain bottom line efforts in midst of multi-tasking and daily re-prioritizing, with associate director’s guidance.

  • Must also be professional, confidential, and have a good familiarity with the people and the objectives of Harvard Alumni Affairs and Development organization.

  • Must have excellent organizational skills.

  • Strong analytical background and proficient in data analysis utilizing a variety of software tools.

  • Excellent written and verbal communication skills and the ability to interact professionally with a diverse group of individuals.

  • Experience with SQL, Toad, ADVANCE and Qlikview and other Business Intelligence technologies desirable.

  • Occasional overtime hours may be required.

Additional Information:This position requires a 3 month orientation and review period.

Please include a cover letter with your application.

About Harvard University

Harvard University, based in Cambridge and Boston, Massachusetts, was established in 1636 and is the oldest institution of higher education in the United States. The University is home to over 20,000 students and employs 18,000 people, making us the fifth-largest employer in Massachusetts. Harvard is a special place, filled with diverse, energetic, and talented people who are driven to grow and succeed. By working here, you join a vibrant community that advances Harvard’s world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise.

Why AA&D?

We are a dedicated team of 400 alumni affairs and development professionals supporting Harvard’s advancement activity through roles that include front-line fundraising, alumni and volunteer engagement, technology, events, communications, prospect management and research, business process, talent management and many other areas.

Harvard’s Alumni Affairs and Development team inspires and galvanizes alumni, friends, and members of the University community to support Harvard through philanthropy, governance, and active engagement. AA&D believes a workplace that reflects the diversity of our society and our ever-evolving University constituency makes us a stronger and more effective organization. Our goal is to create an environment of respect that values the many talents, perspectives, and experiences of our community, to deliver the strongest possible results by incorporating diverse perspectives into our daily work, and to make AA&D a great place to work for everyone. AA&D strives to live our values of respect, inclusion, trust, collaboration, innovation and sharing of information in our daily interactions and our work.

To learn more about how Harvard supports diversity and inclusion throughout the University please visit the Office for Diversity, Inclusion & Belonging at

Discover AA&D and Harvard University Benefits

  • Opportunities for internal advancement

  • A creative, high- energy, collaborative environment

  • Generous Vacation, Sick, Personal, and Holiday pay

  • Medical, Dental and Vision benefits starting on your first day

  • University-funded retirement plans

  • Tuition Assistance Program

  • Transportation benefits to help with your daily commute

  • Health and wellness discounts, memberships and programs

Additional benefits can be found at

Accommodations: Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request accommodations or have questions about the physical access provided, please let your recruiter know.Department:Alumni Affairs and DevelopmentPre-Employment Screening:Credit, Criminal, Education, IdentityJob Function:Alumni Affairs and Development, General AdministrationJob-Specific Responsibilities:

  • Primary responsibility for coordinating documentation for high-level, multi-year pledges and pledge payments, including modifications for multi-year pledges that need to be reduced or cancelled.

  • Run and review pledge audits; ensure issues are addressed quickly and correctly through gift and schedule modifications.

  • Produce complex donor histories.

  • Produce pledge statement and reminder communications--pulling and auditing data, reviewing with fundraisers, and facilitating distribution with mail house or email strategy team.

  • Provide customer service to donors through monitoring department-dedicated phone and email accounts.

  • Coordinate annual University-wide pledge review with Associate Director.

  • Execute University tax receipt program, including coordination with mail house or email strategy team, production of duplicate receipts, and production of manual receipts.

School/Unit:Alumni Affairs and Development EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Job Summary:This position will be based on our campus in Cambridge, MA. However, due to the COVID-19 pandemic this position will be remote until further notice.

Alumni Affairs and Development (AA&D) comprises the University Development Office (UDO), Faculty of Arts and Sciences (FAS) Development, AA&D Resources, and the Harvard Alumni Association (HAA). There is a unique relationship between the University and the FAS fundraising operations, resulting from a long history in which University fundraising ultimately grew out of College fundraising.

AA&D Resources

AA&D Resources encompasses teams that support all units across AA&D plus all schools and units across the University. AA&D Resources includes Technology and Support Services (ATSS), Business Process and Operations, Alumni and Development Services (ADS), Administration and Finance, Events, Communications Creative Services, Research and Prospect Management, Human Resources, and the AA&D Talent Program.

This full-time, non-exempt position will work with the Associate Director, Gift and Pledge Management to support the critical work of maximizing the fulfillment of pledged gifts and provide the university with resources needed to advance our mission. Working collaboratively across University departments, as well as directly with external donors, the Coordinator provides support in the coordination of a comprehensive program responsible for documentation, donor relations, and donor communication for pledged gifts across the University, with particular focus on central administration, the Faculty of Arts and Sciences, and the Harvard Radcliffe Institute.