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Sanofi Group Director of Operations - Immunology and Inflammation in Cambridge, Massachusetts

Position Overview:

The Director of Operations reports to the Head of North America Medical Affairs (NAMA), Immunology and Inflammation with dotted line to Head of North America Field Medical, Immunology and Inflammation and is a member of the NAMA Immunology and Inflammation Leadership Team. This position may be field or home office based.

This position will work with NAMA immunology and inflammation leadership team to coordinate the development, implementation and measurement of the NAMA immunology and inflammation strategy and key initiatives, with an initial focus on pemphigus vulgaris. In addition, this position will work with the Head of NAMA for immunology and inflammation and the Head of NAMA Field Medical immunology and inflammation on planning and executing ongoing team development and training for home office and field-based personnel.

Key Responsibilities:

  • Coordinat development of 1 and 3 year strategic plans including development of templates, timelines, workshops/meeting facilitation, and alignment with brand and global objectives.

  • Work with leadership team and liaise with other cross-functional groups to track and ensure on-time and on-budget execution of tactical plans.

  • Responsible for development and tracking of key metrics and reports for senior management, including field insights, analytics and reporting.

  • In collaboration with leadership is responsible for planning leadership team meetings, medical affairs core team meetings, POA meetings, and other team meetings.

  • In collaboration with leadership team create an ongoing training plan for team development.

  • In collaboration with Head of Field Medical, develop onboarding and ongoing training for field medical personnel.

  • Manage submission, tracking and troubleshooting of contracts in collaboration with P2P team.

  • Oversee medical education agency including coordination of estimates, change orders and invoices.

  • Provide project management support for major initiatives (e.g. advisory boards, data generation, field materials).

  • Provide oversight, management and support for team systems and processes in coordination with Head of Field Medical [e.g., CRM, Teams, MedVox (content management library), Liaison to Medical Review Committee, management of content submissions etc.].

  • Work with internal stakeholders to implement global, cross-therapeutic area, or cross-GBU field-based excellence initiatives.

  • Develop and execute annual team feedback survey.

  • Coordinate medical coverage for national and regional meetings.

  • Interface with other NAMA Strategic Operations Leads to identify efficiencies, best practices, and ensure consistent implementation across therapeutic areas.

Basic Qualifications:

  • Minimum Bachelors degree. Masters or advanced degree is a plus.

  • At least 5 years in industry roles with at least 3 years in field/home office medical affairs.

  • Knowledge of systems (e.g. CRM, content management solutions), policies, procedures and regulations related to the medical affairs and field medical affairs functions.

  • Knowledge of specialty products, with rare disease, dermatology or immunology preferred.

  • Ability to lead teams/initiatives and conduct effective meetings.

  • Fluent in Excel, PowerPoint, Word and project management software.

  • Knowledge of project management, information technology, analytics, training/development and process improvement methodology are highly desirable.

  • Upon removal of company travel restrictions up to 30% travel may be required with at least one week per month in the corporate headquarters and additional travel for team, company, and scientific meetings.

  • Valid driver’s license with a clean driving record and ability to pass a complete background check.

  • Driving a company car in a safe manner to daily meetings and appointments is required.

  • Responsible for operating the motor vehicle using safe driving practices, knowledge of and compliance with all company policies, and obeying all traffic laws.

Additional Professional Skills and Requirements:

  • Strong planning, tracking, and organizational skills, able to prioritize and self-manage.

  • Thorough and follows through.

  • Thinks strategically.

  • Thinks critically.

  • Active listener.

  • Results oriented.

  • Collaborative and inclusive, works well with diverse cross-functional teams.

  • Solutions-oriented.

  • Good communication skills, both oral and written/presentation.

  • Team player, willing to help where needed.

  • Able to work with ambiguity.

  • Adaptable approach to different people and situations.

  • Proactive, self-starter.

  • Self-aware, seeks feedback and continued development.

  • Integrity and dedication to the highest ethical and scientific standards.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.



At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.