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Director Cybersecurity Operations in Cambridge, Massachusetts

**_Effective Tuesday, January 4, 2022, all U.S.-based employees are required to be fully vaccinated against COVID as a condition of employment at Philips

  • .  Employees may request a reasonable accommodation.** ** ** *Montana employees are currently excluded from this requirement at this time._

If you are a Colorado resident and this role is a field-based or remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request.  You may contact 888-367-7223, option 5, for assistance.

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to make life better:

As a Director of Product Operations for Commercial Cybersecurity, this role is responsible for a range of activities focused on the creation and adoption of cybersecurity products, offerings, and services across the organization. This role will help lead the team through the lifecycle of offer ideation, rollout, and the maintenance of that offer once it’s in the field. As the consolidation and commercialization of cybersecurity offerings progresses, this role will be pivotal in leading the efforts through the various businesses and ensuring success.

You are responsible for:

  • Work closely with modalities to identify and prioritize capability development and drive deployment roadmaps.

  • Drive adoption of the capabilities and associated service offerings in the markets and businesses.

  • Identify areas in existing offerings that can be improved based on feedback from customers, field teams, and modality stakeholders.

  • Understand customer environments, challenges, and regulatory requirements to craft product and service offerings designed to mitigate risk within their clinical environments.

  • Design and build cross-modality product and service offerings to attach to existing Philips contract vehicles or as value-added engagements.

  • Create value-added cybersecurity services that address the challenges of customers and can be sold in conjunction with Philips service contracts or in a standalone fashion.

  • Manage the ongoing lifecycle of key commercial cybersecurity offerings including offer entitlements, feature and functionality within platforms, cost and sell management, and vendor changes.

  • Review existing modality-specific cybersecurity offerings for the purpose of in-place improvement or migration to Commercial Cybersecurity operations.

  • Work with individual modalities to understand current product sets, roadmap priorities, and vision for future deployment within their portfolios.

  • Work with marketing and field cybersecurity specialists and experts to enable education and awareness of the cybersecurity product offerings.

  • Connect with field marketing teams to ensure proper messaging and positioning of offerings in the field.

Responsibilities from a Leadership capacity include but are not limited to:

  • Coordinate local team members and resources from other organizations within Philips to achieve product release goals.

  • Provide guidance and coaching to core team members and be able to extend feedback to cross-functional teams as well.

  • Take part in overall commercial strategy and assist in messaging to local and cross-functional teams.

  • Assist with conflict resolution throughout the lifecycle of product release and management.

  • Assist with monitoring and maintaining a positive team dynamic throughout the local team and cross-functionality within Philips.

You are a part of:

The Commercial Cybersecurity team within Innovation & Strategy (I&S) organization. The Commercial team will design, build, and manage cybersecurity offerings that can be used across all modalities within Philips. This strategy allows for centralization of expertise and enables efficiencies across operations in delivering services. The team will help drive customer facing cybersecurity best practices and work intimately with Product and Group Security teams as well as individual businesses within Philips. The goal of Commercial Cybersecurity is to deliver impactful cybersecurity solutions and engagement strategy, allowing both the customer and Philips to manage risk related to clinical infrastructure.

To succeed in this role, you’ll need a customer-first attitude and the following:

  • Minimum of a Master’s Degree in Computer Science, Engineering, or related disciplines (MS or MBA desired)

  • Minimum of 10+ years' experience in IT/IS/Product Security at Health Technology and/or Enterprise organizations focusing on IT services, cybersecurity, infrastructure, and related fields, with a minimum of 5+ years’ experience in functional/strategic team leadership

  • Certifications (CISSP, CISA, CISM, PMP etc..) focused on cybersecurity, project management, and product management preferred.

  • Proven focus in process and continuous improvement

  • Strong knowledge/experience in cybersecurity technologies and services such as next generation firewall and intrusion detection, endpoint security, penetration testing, and incident response.

  • Strong experience with security monitoring methodologies and services such as SOC-as-a-Service and Managed Detection & Response.

  • Ability to confidently lead discussions in situations where the audience may be diverse and come from varying levels of technical and business backgrounds.

  • Excellent technical writing, content creation, and communication skills.

  • Ability to work in team environments where individuals are geographically dispersed and across department lines.

  • Experience with product and project management activities which have led to successful outcomes.

  • Demonstrated experience in leading teams or acting as subject matter expert to drive positive business outcomes.

  • Experience working directly with customer organizations and helping to manage risk and reach business outcomes through technology services.

  • Experience managing timelines and budgets with available personnel and resources with success.

  • Demonstrated ability to manage personnel and/or technology conflict during the management and delivery of projects and initiatives.

* US work authorization is a precondition of employment. The company will NOT consider candidates who require sponsorship for a work-authorized visa.

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In return, we offer you

The opportunity to play a crucial role in shaping Philips' strategy and execution in the cybersecurity space. Operating in a highly collaborative environment means while you are ultimately responsible for your area of expertise, you will never be completely alone in your day-to-day. Guidance, knowledge-sharing, and mentoring from fellow team members will always be part of this organization, and that means you could be on either end of that equation. By making each other better we increase our ability to overcome obstacles and drive our objectives forward successfully.

How we work at Philips

Our newly adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles.

Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

Our hybrid working model is defined in 3 ways:

We believe in the importance of impactful collaboration: There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.

We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.

We want to be at our best: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran

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