Job Information
Harvard University Alumni Relations Assistant in Cambridge, Massachusetts
66347BRAuto req ID:66347BRJob Code:403033 Staff Assistant III Department Office Location:USA - MA - Boston Business Title:Alumni Relations AssistantSub-Unit:------------ Salary Grade (https://hr.harvard.edu/salary-ranges#ranges) :053Time Status:Full-time Union:55 - Hvd Union Cler & Tech Workers Basic Qualifications:
High School Diploma, GED, or equivalent is required.
3+ years of experience in administrative support role(s) and/or related experience is required. Education beyond high school may count toward experience.
Microsoft Office (Word, Excel, PowerPoint and Outlook) experience is a must.
Additional Qualifications and Skills:
Excellent verbal and written communication skills.
Proven customer service excellence, interpersonal and organizational skills.
High level of attention to detail, ability to work independently, and work effectively with Interruptions to meet tight deadlines and respond quickly.
Demonstrated ability to work independently; outstanding organizational skills and meticulous attention to detail; Communicates effectively and professionally; demonstrated initiative and willingness to continuously develop new skills.
Ability to establish and promote good working relationships with alumni, colleagues, faculty and staff members across HBS and Harvard University.
Ability to manage confidential information appropriately with a high level of tact and discretion.
This individual asks questions, has good judgement, is accountable for their actions, and follows through on projects. Comfort with numbers and reporting.
Ability to handle confidential material professionally, with tact and discretion is required.
Ideal candidates will have a desire to work as part of a team with an all-hands-on deck approach and maintains a “no job is too big or small” philosophy.
Strong computer skills with Microsoft Outlook, Word, Excel, and PowerPoint required and has an ability to learn new software and databases.
Additional Information:This is a hybrid position which we consider to be a combination of remote and onsite work at our Boston, MA based campus. HBS expects all staff to be onsite 3 days per week and departments provide onsite coverage Monday – Friday. Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice.
We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.
A cover letter is required to be considered for this opportunity.
Harvard Business School will not offer visa sponsorship for this opportunity.
Culture of Inclusion:
The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employmentDepartment:External RelationsPre-Employment Screening:Identity Job Function:Alumni Affairs and Development, General AdministrationPosition Description:The External Relations team at Harvard Business School (HBS) is dedicated to strengthening the lifelong relationship between alumni and the school by delivering meaningful engagement and learning and by inspiring philanthropy that supports and extends the HBS mission of educating leaders who make a difference in the world. Our organization is unequivocally committed to the core values of racial equity, diversity, inclusion, and belonging, and empowers all staff to embody these principles in our internal work with colleagues and our external work with alumni, donors, and friends of the school.
Following the conclusion of a successful campaign which raised $1.4B – the largest campaign in the history of graduate business education – and deepened relationships between alumni and the institution, Harvard Business School remains committed to leadership in the advancement field. Propelled through the pandemic by a spirit of innovation and with a dean who has articulated an ambitious and bold set of priorities for the future, now is an exciting time to join the External Relations team at HBS.
Working closely with the Assistant Director of Operations and members of the broader Alumni Relations (AR) teams, the Alumni Relations Assistant serves as the primary point of contact for alumni customer service for events, reunions and all general alumni inquiries. They manage a variety of complex administrative tasks and work independently with minimal supervision in a fast-paced environment with multiple and conflicting priorities. This individual excels at multi-tasking, anticipates, and proactively resolves problems, has good judgment, is organized, detail- oriented, flexible and adaptable.
This position provides the following:
Support the team with administrative duties to ensure smooth operations within Alumni Relations and between other HBS departments, including but not limited to ordering office supplies; managing the AR general inquiry email inbox and AR phone lines.
Preparing reports and materials; drafting correspondence for internal partners in External Relations (ER), across HBS, and to alumni.
Responding to emails, scheduling meetings, drafting agendas, reserving space, and recording meeting minutes. Work with multiple supervisors and manage competing priorities to meet deadlines.
This role will be responsible for other duties as assigned.
School/Unit:Harvard Business School EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Commitment to Equity, Diversity, Inclusion, and Belonging:Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.Benefits:We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:
Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
Work Format:Hybrid (partially on-site, partially remote) LinkedIn Recruiter Tag (for internal use only):#LI-KC1About Us:Founded in 1908 as part of Harvard University, Harvard Business School (www.hbs.edu) is located on a 40-acre campus in Boston. The School offers two full-time MBA and PhD programs, more than 175 Executive Education programs, and certificates and courses through Harvard Business School Online. For more than a century, Harvard Business School faculty have drawn on their research, connection to practice, global expertise, and passion for teaching to educate leaders who make a difference in the world. The School and its curriculum attract the boldest thinkers and the most collaborative learners who will shape the practice of business and entrepreneurship around the globe.Annual Salary Range:$64,500 - $66,000 commensurate with experience