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Randstad Customer Care Specialist in Burlington, Massachusetts

Customer Care Specialist

job details:

  • location:Burlington, MA

  • salary:$19 per hour

  • date posted:Tuesday, January 12, 2021

  • experience:Entry Level

  • job type:Temporary

  • industry:Professional, Scientific, and Technical Services

  • reference:S_876799

  • questions:caroleena.mallos@randstadusa.com800-645-5476

job description

Customer Care Specialist

In partnership with MilliporeSigma- Randstad is hosting a virtual career fair to fill multiple openings within MilliporeSigma's Customer Care group! The fair will be on Tuesday January 19th between 8am-4pm.

Who We Are: MilliporeSigma is the North American life science brand of Merck KGaA, Darmstadt, Germany - a leading science and technology company. It offers a broad range of innovative products and services to biotech and pharmaceutical drug therapies businesses. Through dedicated collaboration with the scientific and engineering communities, and as one of the top three R&D investors in the life science tools industry, the brand serves as a strategic partner to customers and helps advance the promise of life science.

Responsibilities:

The Customer Care Associate position involves working in dynamic and fast-paced team environment. In this role you will receive training and on-going coaching to enable you to deliver a better customer experience. You will interact daily with our customers via phone or email, identifying the reason for the inquiry and either providing direct assistance or involving the appropriate support team. The opportunity for growth exists for employees who demonstrate the ability and aspiration to take on roles of increased responsibility and complexity.

Hours: 8.5 hour shift with 30 minutes for lunch, Monday thru Friday between the hours of 8AM and 7PM ET. Must be flexible. 40 hours/Week

Skills:

Knowledge of SAP or Oracle, and Microsoft applications a plus.

Multilingual skills (French and Spanish) are a plus.

Education:

No Degree Required

Experience:

Entry Level

Qualifications:

Positive, friendly, takes pride in work, and eager to learn

Respectful, honest, humble and willing to embrace challenges

Strong interpersonal communication and written skills.

Organized, with the ability to prioritize incoming tasks.

Curious?! Apply today!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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