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Oracle Business Process Manager in Burlington, Massachusetts

Job Description

Leads process improvement initiatives through the disciplined use of measurements, accountability, analysis and discussion of process alternatives in order to arrive at best practices.

Plans, manages, and controls the activities of a team that provides operational support for a business segment, group or team. Brings expertise or identifies subject matter experts in support of multi-functional efforts in process improvement, data capture and analysis, infrastructure support, tool ownership and compliance with procedures, etc. Advises business groups by providing strategic direction to initiative prioritization, integration and resource application. Ensures that policies and procedures align with corporate vision. Selects, develops, and evaluates personnel ensuring efficient operation of the function.

Leads a specialized area which may have diverse functional elements. Frequently interacts with supervisors and/or functional peer group managers. May interact with senior management. Demonstrated leadership and people management skills.BA/BS degree preferred.


Detailed Description

  • Job scope for this role includes Project Management, Information and Knowledge Management, UAT Operations, and Incident tracking

  • Achieves operational objectives by contributing information and recommendations to strategic plans and reviews, working closely with Director

  • Develops and owns project roadmap

  • Experienced Project Manager who drives PM standards into GPO teams and can mentor GPO teams

  • Provide leadership and expertise in development of new processes and services in areas within scope

  • Recommend and justify major changes to existing products/services/processes

  • Accomplishes strategic objectives by overseeing multiple project activities within an area

  • Develop project plans and coordinate cross-functional teams through meetings and progress measurement activity which brings distinct, specific projects to completion on time. Includes UAT coordination and leadership

  • Manage a team of project managers to keep birds-eye view of the program operations

  • Help define and drive process and/or system improvements that positively impact GFO and Deal Management’s operations.

  • Drive implementation of new processes and procedures.

  • Coordinate with the regions, module owners, global functional experts and global process owners to obtain buy in on approach and participation in any initiative.

  • Build strong working relations with various IT organizations to ensure on time delivery of development

  • Build strategic partnerships to drive change management with a positive frame of mind

Job Requirements

Job duties are varied and complex utilizing independent judgment. May have project lead role. Attention to detail critical, as is curiosity about how things work and why. Technically savvy and passionate about use of tools to help streamline processes. Proven successful project management skills, PM Certification, and Agile Methodology experience. Experience with information systems and communications. Ability to collect, organize, and display data in spreadsheet and PowerPoint format. Experience developing presentations for upper management and executives. Experience with matrixed management and managing cross-functional projects. Experience leading and influencing individuals with strong personalities and opinions. Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected. For this, relationship management skills strongly desired. Strong written and verbal communication skills to interact with management desired. 7-10 years relevant work experience.

Additional Details

Detailed Responsibilities:

• Manage multiple, simultaneous global projects of varying scope and complexity involving business processes or system solution implementations

• Work with multiple internal operations groups to define and document business requirements, roll out plans and procedures for new and changed functionality

• Promptly identify project risk factors and address appropriately

• Educate business users on global processes

• Resolve escalated issues diplomatically

Additional Qualifications:

•Experience managing a team to meet objectives and proven track record for effective project management

Ability to handle non-routine and often complex work in an autonomous manner, utilizing excellent judgment and decision making within defined policies and procedures

• Experience working with global virtual teams

• Meeting facilitation both in person and via conference calls

• Excellent communication and listening skills

• Business acumen

• Excellent analytical skills and detail oriented

• Excellent investigative and problem-solving skills

• Highly motivated and results oriented

• 7-10 years of related experience

• Bachelor's degree

About Us

Innovation starts with inclusion at Oracle. We are committed to creating a workplace where all kinds of people can be themselves and do their best work. It’s when everyone’s voice is heard and valued, that we are inspired to go beyond what’s been done before. That’s why we need people with diverse backgrounds, beliefs, and abilities to help us create the future, and are proud to be an affirmative-action equal opportunity employer.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, age, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.