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XRHealth Healthcare Business Development Representative in Brookline, Massachusetts

What we are looking for:

The Business Development Representative (BDR) will drive demand for XRHealth in a variety of ways including; qualifying and converting inbound leads from marketing and referrals by making follow up calls and emails and setting appointments. This person needs to be comfortable engaging with prospective patients.

Role Responsibilities:

  • Receive pre-determined groups of prospects back from sales for further nurturing using both the telephone and email

  • Process and qualify all inbound leads

  • Educate the patient about the patient journey and next steps, including guidance on the company’s product and it’s components

  • Provide accurate weekly forecasts on the volume of opportunities created

  • Track and manage prospecting, qualification and nurture activities in Salesforce

Role KPIs:

  • Number of appointments set

  • Patients converted to initial evaluation from leads

Role Requirements:

  • Bachelor’s degree preferred

  • 1+ year in patient facing, healthcare, or insurance industry experience strongly preferred; experience in a sales role

  • Comfortable making a high volume of calls on a daily basis

  • Salesforce Experience preferred

  • This person will be expected to work from our Brookline, MA office

Preferred Competencies:

  • Strong verbal and written communication

  • Active listening to assess prospect needs and opportunities

  • Ability to articulate a reasonable premise for every call

  • Ability to perform prospect and account research to prepare for calls; uses social media tools to monitor targeted accounts and identify trigger events for follow up

  • Ability to interpret data to personalize outbound communications

  • Discipline to maintain high call volumes (40 or more outbound calls per day)

  • Natural curiosity to interface with others and ask questions; not easily intimidated by lack of knowledge or the seniority of the prospect

  • Exhibits empathy for other's problems and challenges

  • Competitive and motivated; self-starter who takes initiative to achieve goals

  • Team player who is coachable and has an eagerness to learn

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