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Adecco US, Inc. Return Coordinator in Boxborough, Massachusetts

Adecco Staffing is working with a manufacturing company in Boxborough! We are looking for an experienced Return Coordinator. This is a temp to perm position.

Pay Rate Range: $26-$27/hr

Schedule(s)/Hours: 8:00AM-5:00PM, Monday-Friday

Position Title: Return Coordinator

Job Details

  • Communication with Customers via phone, email, fax and other means.

  • Conduct all duties required to process returns, return materials, process credit requests from customers, and contact customers for updates.

  • Work alongside sales, operations, finance and other teams within the company to confirm all aspects of process.

  • Collaborate with service technicians to obtain customer feedback on returns to make production team aware for future manufacturing.

  • All other duties as assigned.

Job Requirements:

  • 3+ years of related Customer Service/Returns experience, preferably in a manufacturing setting.

  • Prior experience interacting and engaging with customers on updates regarding returned products.

  • Exceptional computer skills, such as Microsoft Office, as well as strong data entry skills.

  • Basic understanding of electromechanical processes

If you are interested in this position, please apply directly to this posting!

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records