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DENS Facilities Laboratory Support Technician in Boston/Cambridge, Massachusetts

Life Science Laboratory Support Technician ™

Job Description:

Working under supervision, this is an entry level position assigned to different operations and service departments. Performs unskilled Lab Services, Maintenance, Dock Services and assists in performing corrective work orders, preventative maintenance, and manual tasks such as moving equipment, offices, and materials.  This will be accomplished by performing on-site routine maintenance and assisting with duties including but not limited to the Essential Functions listed below.

Essential Functions:

  • Complies with all applicable codes, regulations and corporate policies/procedures related to building operations and work safety. 

  • Performs and/or assists with corrective work orders and preventative maintenance work orders as directed. 

  • Conducts daily rounds and documents meter readings as assigned. 

  • Assists in moving offices. 

  • Performs property-tending duties such as trash pick-up, bathroom clean-up/stocking, snow removal and sweeping/mopping. 

  • Performs wall repair and painting. 

  • Cleans areas around buildings (laboratory space, property grounds, halls, loading docks, garages, etc.).

  • Have strong communication skills via text, email, telephone, and face to face. Respond to daily Client/Tenant requests and internal company requests in a timely, professional manner.

  • Prepare/receive/ship packages for Shipping/Receiving and reconcile packing slips, understanding temperature sensitivity.

  • Basic abilities in carpentry and installation: mounting a shelf, installing a picture or whiteboards, and simple repairs. 

  • Replaces ceiling tiles and light bulbs. 

  • Basic abilities of different lab environments and safety levels (IE-ACF, GMP, Clean Rooms).

  • Working with Incubator units as nessessary.

  • Monitoring of pressure gas/nitrogen, ability to change cylinders/tanks safely and efficiently.

  • Performing safety shower, eye wash, fire extinguisher safety checks.

  • Trained for safe hazardous waste handling of bio bins/biowaste disposal.

  • Trained for cleaning and maintaining decon equipment.

  • Maintain basic paperwork according to client/tenant needs.  

  • Basic knowledge of building & lab management systems. 

  • Alarm monitoring and management. 

  • Basic inventory and tool safety.

  • Monitoring automations systems. 

  • Escort vendors and contractors.  

  • Other duties as assigned. 

    On-Call Status:    

  • Schedule subject to change, remaining flexible within reasonable notice. 

  • 24/7 Response if applicable.  

    Pre-Hire Qualifications:

  • Graduation from high school or possession of a high school equivalency diploma. 

  • Six months prior work experience in a related work environment, illustrating good attendance, professional behavior, reliability. 

  • Ability to follow orders given orally and in writing.  

  • Ability to complete tasks and paperwork with basic supervision. 

  • Computer skills (i.e., excel, word, outlook) 

  • May require and ACTIVE driver’s license and personal vehicle. 

    Physical Qualifications:

  • Manual dexterity sufficient to use hand tools and paint. 

  • Ability to stand, crouch, and climb to perform repairs, use ladder, and perform various types of manual labor. 

  • Ability to lift u to 50 pounds occasionally. 

  • Vision (with correction) sufficient for reading, performing repairs and painting. 

    Company Specific Training/Certifications:

  • DOT 


  • Bloodborne Pathogens 

  • General Lab Safety 

  • General Maintenance and Lab Safety 

    Position Type and Expected Hours of Work: 

    This is a full-time non-exempt position.  Days and hours of work vary according to the business demands. 


    The nature of our business has worksites in a number of locations in the Greater Boston area. We expect our employees to remain flexible, and travel between sites may be necessary as the business demands. 

    Work Authorization: 

    All employees must be already authorized to work in the USA.

    AAP/EEO Statement: 

    DENS Facility Services Inc is an equal opportunity employer.  Applicants are considered for positions without regard to veteran status, uniformed service member status, race, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable federal, state, or local laws. 

    Other Duties: 

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this role.  Responsibilities and activities may change at any time with or without notice. 

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