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JPMorgan Chase US Middle Office Product - Vice President in Boston, Massachusetts

About J.P. Morgan Investor Services

J.P. Morgan's Corporate & Investment Bank (CIB) is a global leader across Banking, Markets and Investor Services. The world's largest corporations, governments and institutions entrust us with their business in more than 100 countries.

The Custody and Fund Services business provides middle office services, custody, accounting and administration for investment managers and asset owners, including mutual funds, hedge funds, private equity, real estate funds, pension funds, and fund of funds.

Investment Middle Office Services (IMOS) is a key fund services product that provides asset managers the ability to leverage JP Morgan's operational expertise and market leading technology and data infrastructure to manage their trade processing, asset servicing, collateral management, and investment record capabilities. The product encompasses a multi-asset class offering across listed securities, equity swaps, cleared and OTC derivatives, and bank loans, focusing on the needs of large asset managers.

Position Roles and Responsibilities:

Ideal candidate will have client service, project management and financial service experience. Role will include coordination and management of projects supporting client on-boarding program and strategic platform enhancements. Responsibilities include detail planning, monitoring of project status, coordination of interdependencies of projects and client requests. Oversees all aspects of the project; plan execution, resource planning and status reporting.

  • Manages one or more large projects, multiple mid to large projects or other process improvement initiatives, with possible cross-department or Lines of Business impact.

  • Leads project team through project lifecycle from ideation to project execution, including the approval and demand management process, and ensures quality and timeliness of project completion

  • Directs activities, monitors details and sets priorities

  • Escalates project issues and risks appropriately, and drives them to resolution

  • Participate and assist in gathering business requirements, detailed analysis and process design specific to the project

  • Provide verbal and written status updates as required to support senior management with timely and accurate maintenance and archiving of program artefacts.

  • Understand the risk profile of each initiative and apply appropriate & effective control mechanisms with clear ownership & governance, with active management of Risks, Assumptions, Issues & Dependencies (RAID)

  • Develop and manage a detailed project plan to monitor and track progress, issues and risks

  • Aligns to strategic program and project interdependencies



  • Strong presentation skills and communication skills - Ability to organize, communicate with, and influence a range of audiences internally and externally; expectation to display exceptional logical writing and verbal communication skills, including ability to convey complex ideas simply

  • Analytical skills -Expected to disseminate information and present data in a logical manner and ultimately contribute to future product delivery and able to understand a diverse and complex technology and operations infrastructure

  • Change Management - Experience in driving a change agenda and strength in developing innovative solutions to new challenges

  • Strategic Thinking - Focus on superior strategic/break-through thinking and problem solving abilities as it relates to the business and the delivery of the strategy

  • Relationship skills - ability to gain access to individuals within a wide range of functions in the organization; earn a reputation for integrity, intelligence and problem solving

  • Influencing skills - ability to promote ideas and initiatives that are critical to the success of the organization.

  • Team player - Ability to manage cross functional teams and motivate the team to deliver whilst working within a team and sharing knowledge, best practices and support to the team


  • Bachelor's degree in Business Administration or related field

  • 6-10 Years' Experience in Financial Services Industry

  • Strong familiarity with project management tools, methodologies and best practice

  • Energetic self-starter with ability to drive delivery of the strategic vision with demonstrated effectiveness leading a multi-disciplinary team

  • Excellent communication capabilities, clearly and succinctly message with appropriate level of detail to cross-functional teams, senior management, and clients

  • Strong collaboration skills, able to work with many different individuals and partner effectively with different groups

  • Strong program management skills, must be organized and able to develop a program plan and break down into achievable deliverables

  • Proven track record of effectively resolving issues and conflicts to ensure timely delivery

  • Strong working knowledge of Microsoft Office products

  • Solid organizational skills including attention to detail and ability to manage multiple projects and responsibilities simultaneously

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans