Massachusetts Green Jobs

MassHire JobQuest Logo

Job Information

Vanderbilt University Medical Center Strategic Solutions Manager - 100% REMOTE in Boston, Massachusetts

Strategic Solutions Manager - 100% REMOTE - 2204827

Job : Medical Coding and Billing

Primary Location : Work from Home

Organization : Revenue Cycle Process Improvem 108554

Shift: : First Shift


Strategic Solutions Manager - 100% REMOTE


A trusted and effective leader empowering VUMC Revenue Cycle to identify, design, and deliver transformational change. Energizes working teams to action, then provides clarity and structure to channel that energy toward tangible business results. Leveraging Revenue Cycle consulting and change leadership skills, this person brings a big-picture perspective to help process experts synthesize complex issues, develop action plans, and drive accountability moving those plans to completion. They use clear and proactive communication to align project stakeholders residing both inside and outside VUMC Revenue Cycle.

A successful Strategic Solutions manager leverages analysis, communication, leadership, change management, and related skills to deliver successful change with and through others. They typically have at least five years of relevant consulting and/or business experience with demonstrated excellent organizational, analytical, and communication skills.

The Strategic Solutions Manager works primarily from a remote location. Occasional onsite work may be required with advance notice.


  • Manages strategic partnerships with customers.

  • Leads critical, complex, cross-functional change projects with direct impact to strategic departmental goals.

  • Designs and delivers concise executive reporting describing project status and relevant escalation detail.

  • Partners with cross-functional teams to optimize processes and tools, by identifying gaps, developing creative ideas, and successfully implementing solutions.

  • Manages project scope, vision, objectives, schedule, budget, resources, vendors, dependencies, issues, risks, and change using best practice and/or “right-sized” methods, tools, and approaches.

  • Possesses a big-picture understanding of revenue cycle business functions and their relationships; using a consulting mindset, delivers meaningful business insights that help define improvement opportunities and efficiencies.

  • Owns customer issue management and escalation, serving as main coordination point with customers.

  • Manages conflicts and escalates critical issues.

  • Uses analytical and problem-solving skills to synthesize and communicate complex issues effectively, then facilitates issue resolution to keep projects on target.

  • Organizes and facilitates small and large meetings/committees, communicates in a professional and timely manner, and presents information effectively.

  • Fosters an environment of high performance and accountability within all Revenue Cycle areas, leveraging technology and innovation to streamline operations and ensure the sustainability of improvements.

  • Analyzes key statistics and benchmarks for reporting/communication to leadership.

  • Conducts routine leadership rounding, ensuring ongoing communication with business partners.

  • Participates in business governance and relevant management meetings.

  • Performs qualitative and quantitative needs analysis to define problems requiring a solution.

  • The responsibilities listed are a general overview of the position and additional duties may be assigned.


PROJECT COMMUNICATIONS (EXPERT): - Is a recognized expert and authority in project communications. Established ability to relate highly complex ideas and concepts in simple, straightforward fashion. Is an expert in articulating sensitive and mission-critical information to project team members, employees, clients, vendors, and executive leadership. Takes a lead role in developing project communications best practices for the organization.

PROJECT COORDINATION - (EXPERT): - Is a recognized expert and authority in the Project Coordination. Recognized for consistently improving mission-critical project productivity and work processes. Takes a lead role in developing Project Coordination best practices for the organization.

PROJECT ISSUES MANAGEMENT (EXPERT): - Is a recognized expert and authority in Issues Management. Occupies the position which is the last internal resource for support or direction. Expected, as a result of the position, to have the ultimate knowledge, control, influence, and/or jurisdiction in Issues Management. Takes a lead role in developing best practices for Issues Management for the organization.

PROJECT PLANNING - (EXPERT): - Widely regarded as an expert in project planning, matching people, equipment and capital resources to meet difficult task and organizational demands on schedule and within budget for a broad portfolio of diverse projects. Clearly articulates how detail tasks and assignments contribute to the broad goals of the organization.


  • Organizational Impact: With limited outside direction, delivers projects/assignments that have a direct impact on goals/objectives of the unit/department that the job is in.

  • Problem Solving/ Complexity of work: Conducts extensive analysis of situations or data to resolve numerous, complex issues; may involve the input/work of others.

  • Breadth of Knowledge: Has in-depth level of knowledge within a professional area and working knowledge of other areas.

  • Team Interaction: May lead mid-to large-sized projects contributing directly to the department’s strategic objectives; coaches and guides team members to define, describe, and support adoption of leading business practices.

Basic Qualifications

5 years relevant experience

Licensure, Certification, and/or Registration (LCR):

  • Additional Qualification Information:

  • Bachelor's Degree (Required) Physical Requirements/Strengths needed & Physical Demands:

  • Sedentary category requiring exertion up to 10 lbs. of force occasionally and uses negligible amounts of force to move objects. Sedentary work involves sitting most of the time. Movement

  • Occasional: Standing: Remaining on one's feet without moving.

  • Occasional: Walking: Moving about on foot.

  • Occasional: Lifting under 35 lbs: Raising and lowering objects under 35 lbs from one level to another

  • Occasional: Carrying under 35 lbs: Transporting an object holding in hands, arms or shoulders, with help of coworkers or assistive device.

  • Occasional: Bending/Stooping: Trunk bending downward and forward by bending spine at waist requiring full use of lower extremities and back muscles

  • Occasional: Reaching above shoulders: Extending arms in any direction above shoulders.

  • Frequent: Sitting: Remaining in seated position

  • Frequent: Reaching below shoulders: Extending arms in any direction below shoulders.

  • Frequent: Fingering: Picking, pinching, gripping, working primarily with fingers requiring fine manipulation.

  • Frequent: Bimanual Dexterity: Requiring the use of both hands. Sensory

  • Continuous: Communication: Expressing or exchanging written/verbal/electronic information.

  • Continuous: Auditory: Perceiving the variances of sounds, tones and pitches and able to focus on single source of auditory information

  • Continuous: Vision: Clarity of near vision at 20 inches or less and far vision at 20 feet or more with depth perception, peripheral vision, color vision.

  • Continuous: Smell: Ability to detect and identify odors.

Req ID: 2204827

Vanderbilt University Medical Center is committed to principles of equal opportunity and affirmative action.