Liberty Mutual State Operations Consultant - Global Retail Markets Product Management in Boston, Massachusetts

Advance your career at Liberty Mutual - A Fortune 100 Company!

Are you looking for a role where you can develop and implement solutions that directly impact our top and bottom line? If so, this is the role for you.

The USCM Product Team is looking for an Analyst, Product Analysis who will be responsible for state-level and/or specialty line-focused analytical work. The analyst would have the overall goal of providing support to Directors of State Operation (DSOs) and/or Specialty Product Directors (SPDs) as they develop and execute strategies that leverage their deep understanding of local markets to drive profitable growth, while working in partnership with the State Analytics team to analyze state-specific outliers. The role will report to the Director, Product Analysis or Manager, Product Analysis within State Management.


  • Lead and execute complex analyses that support single or multi-state level strategies, often including recommending initiatives to improve competitiveness, operational efficiency, and profitability while taking state level compliance constraints into account.

  • Build and independently manage assigned projects and execute to deliver results on task, on time and on budget

  • Effectively creates alignment with internal and cross-functional teams on key organizational goals.

  • Presents analyses to DSOs, SPDs, senior leadership and other cross-functional partners in a fashion that translates complex work into an easy, digestible story with an appropriate level of detail.

  • Mentor, formally and informally, by becoming a subject matter expert for analysts across Product Management and provide basic analytical coaching to less experienced analysts.


  • Bachelor's degree in business, economics, or other quantitative field.

  • Minimum 3 years, typically 4 years or more relevant work experience, preferably in insurance.

  • Master's degree beneficial.

  • Proficient in Excel, PowerPoint, and data analysis software (e.g., SAS, Access).

  • Must have good planning, organization, analytical, decision-making and communication skills.

  • Deep knowledge of data sources, tools, and the business (auto and home line of business and systems used).

  • Strong knowledge of insurance concepts and financial metrics, preferred experience with product offerings, business processes and systems as well as how state regulations impact the business


We value your hard work, integrity and commitment to positive change. In return for your service, it’s our privilege to offer you benefits and rewards that support your life and well-being. To learn more about our benefit offerings please visit:


At Liberty Mutual, we give motivated, accomplished professionals the opportunity to help us redefine what insurance means; to work for a global leader with a deep sense of humanity and a focus on improving and protecting everyday lives. We create an inspired, collaborative environment, where people can take ownership of their work; push breakthrough ideas; and feel confident that their contributions will be valued and their growth championed.

We’re dedicated to doing the right thing for our employees, because we know that their fulfillment and success leads us to great places. Life. Happiness. Innovation. Impact. Advancement. Whatever their pursuit, talented people find their path at Liberty Mutual.

Job: *Product Management

Title: State Operations Consultant - Global Retail Markets Product Management

Location: MA-Boston

Requisition ID: 98087

Other Locations: US-WA-Seattle