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Citizens Sr. ALM Manager - QRM in Boston, Massachusetts


In this role at Citizens, you’ll experience new things, create new opportunities, think beyond your role and make an impact! As a Senior Asset and Liability Management Analyst, you will assist the team in financial forecasting and development of an interest rate risk model, providing a new perspective on existing solutions. You will support the ALM team by measuring Net Interest Income and Economic Value of Equity sensitivities, adhering to model governance standards, and other requests carrying out the responsibilities outlined. Most importantly, you’ll feel valued for who you are and supported to achieve what’s important to you, personally and professionally!

Primary responsibilities include

  • Utilize the ALM balance sheet model (QRM) to run monthly EVE and NII for assigned portfolio(s)

  • Perform attribution and decomposition of portfolio(s) impacts’ on the overall Interest Rate Risk position of the Bank

  • Enhance and/or develop reporting tools used to communicate Interest Rate Risk drivers to upper management

  • Facilitate the build out of any new banking products or improved modeling approaches within QRM

  • Operate as subject matter expert of the ALM Model within the team

  • Bring together an understanding of financial mathematics, banking products and QRM Framework capabilities to identify and recommend best in class implementation approaches

  • Regularly review portfolio assumptions and processes to look for areas of improvement

  • Execute assumption sensitivity and back-testing to identify the main drivers of changes in metrics

  • Establish/ maintain good working relationships with Line of Business (LOB) partners to discuss monthly changes in pricing, volume, and prepayment assumptions

  • Work in a fast paced, team environment

  • Deliver ad-hoc analysis to Senior Management as needed

Qualifications, Education, Certifications and/or Other Professional Credentials


  • 3+ Years of advanced QRM experience

  • 5+ Years of Treasury ALM experience

  • Well versed with commercial banking products and balance sheets

  • Strong Excel skills with an eye toward building analytical efficiency

  • Good written and oral communication skills

  • Self-starter

  • Quick learner, comfortable with the concepts of financial mathematics


  • SQL skills

  • Experience with Hyperion Essbase

  • Experience with PowerBI or PowerQuery


  • Required - bachelor’s degree in business, finance, computer science, math, statistics

  • Master's Degree preferred

  • Certified Financial Risk Manager (FRM), Chartered Financial Analyst (CFA) a plus

Hours & Work Schedule

  • Hours per Week: 40

  • Work Schedule: M-F Hybrid - 3 days in the office, 2 remote


Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth