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Liberty Mutual Specialist Internal Communications in Boston, Massachusetts

We are seeking an Internal Communications Specialist to join our global brand and communications group. The Specialist will support execution across channels bringing news and updates to all Liberty Mutual employees.

The Specialist will be a key member of our Internal Communications Operations & Reporting team. Under guidance from senior team members, they will build template driven materials, such as emails, newsletters, blog posts, and intranet content, for ongoing internal communications publications, employee engagement initiatives, targeted communications and ad hoc requests. As well as help create and refine best practices and processes for the broader Internal Communications team.

  • Manages tactical execution of email, intranet, and other digital channels daily.

  • Performs project management duties for small projects and/or channels.

  • Plans, tracks deliverables and approvals, identifies potential images/graphics, and interfaces with own team and outside teams to execute work.

  • Accesses metrics on key deliverables.

  • May manage editorial calendar.

  • May manage production of assets created by team members.

  • Plans and performs research activities pertaining to internal communications publications or other writing assignments.

  • Interfaces across the broader IC teams, to maintain communications best practices and align measurement.


Bachelor’s degree (preferably in Communications, English or Journalism) or equivalent experience. Minimum of 1-2 years of related and progressively more responsible experience. Strong written and verbal communication skills, including superb attention to detail. Exposure to both current and emerging communications technologies. Proficient in Salesforce Marketing Cloud, Microsoft Office programs (specifically experience with Microsoft Excel and SharePoint), Adobe Photoshop and Illustrator, and social platforms. Familiarity with Drupal, PowerBI, Javascript, a plus.


We value your hard work, integrity and commitment to positive change. In return for your service, it’s our privilege to offer you benefits and rewards that support your life and well-being. To learn more about our benefit offerings please visit:


At Liberty Mutual, we give motivated, accomplished professionals the opportunity to help us redefine what insurance means; to work for a global leader with a deep sense of humanity and a focus on improving and protecting everyday lives. We create an inspired, collaborative environment, where people can take ownership of their work; push breakthrough ideas; and feel confident that their contributions will be valued and their growth championed.

We’re dedicated to doing the right thing for our employees, because we know that their fulfillment and success leads us to great places. Life. Happiness. Innovation. Impact. Advancement. Whatever their pursuit, talented people find their path at Liberty Mutual.

Job: *Marketing & Communications

Title: Specialist Internal Communications

Location: MA-Boston

Requisition ID: 115848

Other Locations: US-NH-Dover, US-NH-Portsmouth