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Chewy Social Media Manager in Boston, Massachusetts

Our Opportunity:

Chewy is looking for a Social Media Manager to join our Marketing Team based in Boston, MA. This role is ideal for a pet and culture-obsessed creator. This role will primarily drive Chewy’s TikTok strategy and reactive content in partnership with creative teams and TikTok Creators. The ideal candidate must have an affinity for pets, a love of all things trending across the internet, as well as a range of production experience in short-form video and social content. The ability to work creatively within a team and lead the ideation and briefing processes of content production is paramount. Candidates will need to provide strong examples of strategic capabilities and high-performing outcomes, including examples of content to drive business. Please submit samples of work and/or case studies.

What You'll Do:

  • Handles day-to-day content publishing, deliverables and edits (mix of text, graphics, photos, animations, sounds, unconventional use of emojis/Stickers and everything in-between)

  • Comes up with creative ideas to produce digital and social content (including writing, pitching, scripting, rights & clearances)

  • Proficiency in producing shareable and engaging social-first content, info-tainment and real-time reactive video

  • Possesses deep understanding of social platforms and algorithms that affect day-to-day publishing and content strategy including how to optimize video with metadata and stills

  • Collaborates with larger team on creation of content publishing plans while evaluating audience consumption

  • Ensures consistent video content and quality, helping produce the best content possible within a set framework and brand guidelines

  • Capacity to work and react quickly in a digital news environment, which may involve working evenings and weekends

  • Deep understanding of news and story lines, with sound journalistic ethics and judgment

  • Strong writing skills, including a capacity for SEO-friendly headlines and descriptions

What You'll Need:

  • Bachelor’s Degree required

  • Candidate must have at least 7-8 years of experience in social strategy and digital content development

  • Experience working with Creator networks, influencer strategies, and corresponding measurement platforms

  • A deep understanding of creating video for digital platforms and story-telling for social platforms, including Youtube, TikTok, Instagram, Instagram Stories, Facebook, Snapchat etc.

  • Solid experience in live streaming production

  • An intuitive and creative problem solver with impeccable organizational skills

  • Must have a passion for pets, culture and tech

  • Position may require travel


  • Experience operating within Sprinklr, Curalate

  • Experience with Adobe Creative Suite, specifically Premiere and Photoshop, with a focus on developing these skills, is preferred

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.

If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact HR at chewy dot com

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