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Humana Site Reliability Engineer - Cloud (WAH - US) in Boston, Massachusetts


The Site Reliability Engineer - Cloud at the Edge will have the chance to influence the decisions of a new organization. Cloud Engineers within the Edge team are trusted to own major parts of the cloud infrastructure, and we expect you to thrive as a leader in spearheading and shaping the technology direction, with support from your peers.


The Site Reliability Engineer - Cloud works with cloud infrastructure, software engineering and test teams to drive products from design completion to production release. In this role performs cloud engineering tests to verify and validate product designs, including availability, performance and security. Ensures that product implementation schedules are followed, participates in routine planning of cloud infrastructure services that support new product features and engineering requirements, and cloud services meet specifications, scalability, security and quality requirements. Interacts with product teams, service delivery leaders and engineering to analyze and provide technical support to help resolve cloud infrastructure related problems/issues. Works with Cloud Infrastructure, Security and Technology leadership to develop and maintain cloud operational excellence.

Required Qualifications

  • Bachelor's degree or equivalent work experience

  • 3+ years of infrastructure technical experience

  • 1+ years of experience with infrastructure as code, cloud (Google Cloud, AWS, Azure) infrastructure support, and operational automation

  • Experience with infrastructure and application monitoring, event management, and troubleshooting

  • Good understanding of scripting languages used in automation

  • Ability to manage multiple tasks and deadlines with attention to detail

  • Ability to communicate effectively and deliver presentations to senior leaders

  • Hands on experience leading infrastructure support, operations, automation and producing metrics, measurements and trend reports

  • Experience with ensuring proper controls are established and maintained over production systems and infrastructure services

  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

  • Master's Degree

  • Cloud certifications (Associate level or above)

  • #cloud

Scheduled Weekly Hours


About Us

Mission: At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.

Equal Opportunity Employer

It is our policy to recruit, hire, train, and promote people without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, or veteran status, except where age, sex, or physical status is a bona fide occupational qualification. View the EEO is the Law poster.

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