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Wayfair Senior Technical Program Manager, Transportation Systems in Boston, Massachusetts

<p><strong>Senior Technical Program Manager- Transportation Systems</strong><span style="font-weight: 400;"><br><br></span></p>

<p><span style="font-weight: 400;">Wayfair is looking for a Senior Technical Program Manager (TPM) to organize and drive strategic technology initiatives that support our global transportation operations.</span></p>

<p><span style="font-weight: 400;">In this role, you will be the single threaded owner for the full technology strategy and complex, cross-functional program which requires anticipating (and de-risking) bottlenecks, managing escalations, making smart (data informed) tradeoff decisions, and balancing the customer and business needs within our technical constraints. As a technology program owner, you’re accountable for development of the technology strategy, its execution, and the achievement of its key outcomes.&nbsp;&nbsp;</span></p>

<p><span style="font-weight: 400;">An ideal candidate will be entrepreneurial, innovative (both with technology and in getting things done), highly influential, and able to steer through ambiguity. They will love using technology to solve complex problems in a high-growth environment with a passionate and engaged team, have a strong product management mindset for building durable solutions to problems at scale, and be able to successfully advocate for the needs of our millions of customers around the world.&nbsp;</span></p>

<p><strong>In This Role, You Will:</strong></p>


<li style="font-weight: 400;"><span style="font-weight: 400;">Define the mission, vision, and guiding principles for your program; setting the objectives, analyzing the data to inform decisions, driving outcomes, and influencing the resourcing of your key initiatives to ensure they get done.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Drive the creation of scalable, cross-cutting, solutions from concept to delivery with your cross-functional technology partners; you’ll be able to zoom into the weeds of a solution or back out to the SVP-level to communicate constraints and target outcomes.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Create plans that have clear, measurable success criteria, and clearly communicate progress, confidence, learnings, and results.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Simplify complexity for the team, drive smart tradeoff decisions, and deliver incremental value for the initiative with many different product &amp; engineering teams.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Force multiply the efforts of many teams to deliver impact by removing bottlenecks for them before they become roadblocks, optimizing working models, and instrumenting repeatable processes.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Own the prevention of traditional failures: bad understanding of the customer/business problem, weak collaboration between teams, interdependencies not being mapped early and often, weak technical solutioning (debt), gaps in testing, or unclear success measurement.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Communicate and align with senior leadership, both within the Engineering and Operational organizations. You will effectively paint with context and drive high quality decisions.</span></li>


<p><strong>What You’ll Need:</strong></p>


<li style="font-weight: 400;"><span style="font-weight: 400;">A track-record of shipping complicated, cross-cutting software solutions (products, systems, features) in an agile environment.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">A deep understanding of distributed systems and scalable solutions; you’ll be expected to help contribute to the design and development of new platforms and capabilities with your software engineering peers.&nbsp;</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">An entrepreneurial mindset, with a bias for customer focused innovation. You will need to bring the customer context into the team and understand things holistically that individual squads may miss.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Excellent analytical skills with demonstrated experience turning data into actionable insights, clear opportunities, and viable solutions.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">The ability to communicate. Succinctly. At all levels.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">A Computer Science, Electrical Engineering, Data Science, or other technical degree is preferred (or relevant work experience).</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">6-8 years of experience in software engineering, software product management, software development management, or technical program management.</span></li>

</ul><div class="content-conclusion"><p><strong>About Wayfair Inc.</strong></p>

<p>Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.</p>

<p>No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.</p></div>