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Pegasystems, Inc. Senior Sales Operations Manager in Boston, Massachusetts

Senior Sales Operations Manager

Job Category: Sales Strategy & Operations

Location: US - Connecticut - Remote | US - Massachusetts - Remote | US - New Hampshire - Remote | US - Rhode Island - Remote | US - Maine - Remote | US - Vermont - Remote | US - Massachusetts - Cambridge


Picture Yourself at Pega:

The Senior Field Sales Operations Manager will manage non-selling operational activities for the sales region, providing close support to the regional sales teams to ensure business continuity, give critical insight and improve effectiveness. You will manage systems, tools, reports, and analytics and give input to Sales Management, Global Sales Operations and Sales Enablement.

What You'll Do at Pega:

  • Work with the Regional Sales Management team to implement the annual go-to-market plan, sales territories, appropriate coverage and optimum resourcing levels and establish what is needed to implement the strategy

  • Identify productivity trends across the region and use insight from reporting to create and drive efficient processes to improve productivity

  • Provide direction and advice to Sales leaders on key business decisions and methods to increase Sales Rep productivity, considering industry best practices and “people, processes and technology”. Ensure best practices are documented and communicated to all effected personnel.

  • Represent the region in global operations-oriented projects such as new product introductions, new systems, tools, or processes. Work collaboratively within project teams and communicate status, actions and aims to the region as per the requirements of the project

Who You Are:

The individual in this role should possess strong analytical skills, is detailed oriented, and possess excellent collaboration skills to form relationships across the organization. They will become a trusted advisor and “go-to” person for the leaders and teams they support.You are an exceptionally organized individual and work extremely well managing competing deadlines. You are clear and concise in communication and understand how to navigate a matrixed organization effectively.

What You've Accomplished:

  • Bachelor’s degree, 10+ years business experience in Sales Operations

  • Effective and powerful collaborator, able to work effectively with peers and with senior level management to drive action, change and improve business results

  • Effectively work on multiple activities at the one time, setting priority levels and service delivery. Detail oriented with ability to multi-task with little to no supervision

  • Strong communication skills both written and presentations. Discretion with sensitive information – treating all as potentially confidential and/or proprietary

  • Strong analytical skills in interpreting data to recommending actions, proficient in MS Excel, Word, PowerPoint, Outlook, etc.

Pega Offers You:

  • Gartner Analyst acclaimed technology leadership across our categories of products

  • Continuous learning and development opportunities

  • An innovative, inclusive, agile, flexible, and fun work environment

  • Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company

  • Collaborate with a creative, innovative team focused on shared goals

Job ID: 15304

As anand Affirmative Action employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

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