Salesforce.com, Inc Senior Productivity Manager (Tableau CRM), Product Enablement in Boston, Massachusetts
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The Senior Productivity Manager is responsible for designing, delivering and managing global, scalable enablement programs and initiatives to improve product positioning, demonstration skills, and technical aptitude of the Sales team as it relates to Tableau CRM (TCRM), and future AI and predictive capabilities within the Salesforce analytics portfolio. Your expertise and experience selling TCRM will be pivotal to help the Sales team achieve goals that advance their careers and drive behaviors that lead to success. These goals include reducing ramp time, increasing confidence in demonstrating and articulating value of the entire Tableau platform within a larger data ecosystem, ability to be the Analytics 360 expert with Salesforce peers, and drive pipeline generation and quota attainment for Tableau CRM and future products.
Serve as the dedicated Tableau CRM (TCRM) subject matter expert and thought leader within the Product Enablement team, improving both evergreen programs and net-new initiatives through holistic enablement of the Tableau platform
Identify and prioritize TCRM knowledge and performance gaps for AE’s and SE’s, and regions, and design role-based learning strategies to address them
Develop and maintain a working relationship with Development and Product Marketing teams in service of a delivering a consistent, coherent message to the field around innovative capabilities
Deliver regular instructor-led training (virtual and in-person) as needed, occasional travel required
Communicate effectively with stakeholders, often across a broad range of programs and responsibilities
Work with other members of the global Sales Enablement team, Theater Enablement, and subject Matter Experts outside of Enablement to leverage their expertise and incorporate best practices into your training
Develop program measurements tied to business outcomes, and design means for stakeholders to comprehend results efficiently
Work highly independently, delivering results consistently and on time
Recruitment: Salesforce hires company builders; employees are expected to be on the constant lookout for the best talent to bring onboard, helping Tableau continue to build one of the best companies in the world.
Knowledge and Skill Requirements:
The Enablement team highly values excellence. As a member of this team, it is imperative you actively demonstrate the knowledge and skills below on a daily basis.
Outstanding interpersonal and communication skills, both verbal and written
Inspires trust with internal clients, especially stakeholders – a trusted advisor, clients want to work with you
The skills and presence to effectively communicate and lead in-person/virtual training with groups of field personnel and all levels of Sales leadership
Excellent decision making, analytical and problem solving skills
Assesses relative importance of activities and assignments; adjusts priorities when appropriate.
Maintains a high level of energy and commitment to juggle multiple tasks and priorities, and use available resources to get more done with less; all without losing focus
The courage and confidence to challenge the status quo
Anticipates problems and mitigates risks
Exceptional organizational and follow through skills
Demonstrated success managing complex projects from start to finish
Highly accountable - takes responsibility for the success or failure of projects
Consistently delivers projects on time and on quality with little or no supervision
Strong team player with track record of cross functional collaboration
Working effectively across internal functional teams and external vendor relationships
Track record of analyzing audience needs and tying them to business requirements
Experience managing program ROI, metrics evaluation and reporting on program deliverables
A Tableau & Salesforce ambassador of culture – embodies our company values
Deep understanding of the entire Tableau CRM platform and essential selling skills (e.g. competitive positioning, technical discovery, use cases, effective demonstrations, proof of concepts, etc.)
In-depth understanding of sales processes and challenges commonly faced by both Tableau and Salesforce Core AE’s
2+ years of TCRM platform experience in a Tableau CRM / Einstein Analytics sales role
4+ years in a customer-facing sales role
Experience facilitating large group discussions focused on skill growth and enablement
For Colorado-based roles: Minimum annual salary of $122,900. You may also be entitled to receive incentive compensation and benefits.
Tableau Software is an Equal Opportunity Employer.
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