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Salesforce.com, Inc Senior Product Management: Monetization Technology in Boston, Massachusetts

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Products and Technology

Job Details

The Pricing Strategy team is seeking a product manager with a track record of driving new products from initial concept to successful delivery and adoption. You will be responsible for delivering product monetization capabilities for new and existing Salesforce products, enabling Salesforce to reach into new segments of an evolving marketplace. You will deliver tooling that allows Salesforce customers to understand and manage their spend on Salesforce products, building Trust by allowing them to buy from us with more transparency and predictability.

As the Product Manager for Monetization Technology, your work will be built upon your expert understanding of the problems our customers, partners, and internal teams face getting answers to the seemingly simple questions, “what have I bought, and what have I used?” You will deliver business requirements to cross-department scrum teams across the Product, Engineering, IT, and Operations organizations, based on our product monetization vision and strategy. This product owner role is a unique opportunity to develop cross-functional, and cross-product expertise in pricing, product operations, monetization, licensing & provisioning, usage-tracking, and billing management while getting exposure to a variety of high priority products and market expansion initiatives. Salesforce has an extensive & strategic product portfolio, providing you the opportunity to work directly with senior executives on your high visibility roadmap.

We are looking for product managers who thrive in a fast paced, collaborative environment, and love working with the best technology team in the world.

Responsibilities:

  • You own the product roadmap and are the single point of accountability for delivering its capabilities. This includes understanding the stakeholder needs from Salesforce’s usage-based products, usage tracking, customer communication & notifications, reporting goals, and monetization strategies. Build vision and strategy based on data-driven insights; set and execute a roadmap to accomplish vision.

  • Partner with various scrum teams to deliver a world-class application with input from product managers from Salesforce products, pricing strategy, monetization, sales strategy, product operations, internal product experts, including product managers from the CPQ product teams and drive alignment with their future external product direction.

  • Make tough prioritization choices and find creative solutions to hard problems.

  • Drive entire feature delivery lifecycle: research customer/user needs; write user stories; partner with UX to design and prototype; work with Technology & Products as well as IT engineering teams to develop, test and deliver product on time; collaborate with internal roles across departments to drive internal awareness and product-team adoption for new and existing usage-based products.

  • Represent salesforce.com as a domain and product expert at department meetings, pricing councils, customer meetings, and industry and corporate events. Build and evangelize a compelling narrative that convinces stakeholders to support you.

  • Engage with internal stakeholders for requirements gathering and roadmap briefings.

Required Skills:

  • Ability to quickly synthesize ideas, information, and options

  • Leadership DNA - proven ability to excite and lead a cross-functional engineering team.

  • Ability to gather and transform business requirements and market needs into a successful product strategy and roadmap.

  • Demonstrated quantitative business analysis skills

  • 4+ years of product management or related experience at a technology company

  • Strong organizational, written and oral communication skills.

  • Comfort in high-level business discussions with internal/external executives

  • Proven ability to deliver on commitments through indirect influence of stakeholders.

  • Bachelor’s degree

Desired Skills:

  • Experience redesigning business systems using a combination of process, people, and product

  • Product pricing experience and understanding

  • Cloud software development experience

  • CRM and/or Salesforce automation experience.

  • Working knowledge of Salesforce products and APIs

  • Experience with agile development methodologies like Scrum.

  • MBA or comparable work experience

*LI-Y

Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. (http://cloud.mail.salesforce.com/accommodations-request-form)

Posting Statement

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Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.

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