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Wayfair Senior Operations Analyst, Fraud Prevention Analytics in Boston, Massachusetts

<p><strong>Senior Analyst, Scam Prevention Analytics</strong></p>

<p><span style="font-weight: 400;">The Scam Prevention team in North America is looking for an analytical, strategically-minded Analyst to drive critical projects that promote the efficiency of Wayfair’s major operations, customer service and supply chain initiatives</span></p>

<p><span style="font-weight: 400;">We are looking for data fluent, impact-oriented, and intellectually curious Analysts to join our Scam Prevention team. The ideal candidate can use data analytics to build strategic direction, has excellent communication skills, fluency in data retrieval/analysis/visualization tools (SQL, Excel, etc.), and brings a strong track record of cross functional collaboration to the role.&nbsp;</span></p>

<p><span style="font-weight: 400;">As a central member of the team, you will provide visibility to leadership to make better operational decisions in several of our most important strategic initiatives. This is a unique role in Wayfair that operates at the intersection of several different functional teams including Customer Service, Finance, Returns Operations, Incident Prevention, Fraud, Transportation, and Strategy &amp; Analytics.</span></p>

<p><span style="font-weight: 400;">&nbsp;If blank slates, entrepreneurial environments, test and learn cultures, and being empowered to prioritize and make decisions that drive massive impact sounds fun we encourage you to apply!</span></p>

<p><strong>What you’ll do</strong></p>

<ul>

<li style="font-weight: 400;"><span style="font-weight: 400;">Analyze large data sets to identify historical scam and develop initiatives to mitigate exposure</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Translate high-level business problems into more specific questions that can be answered through data analyses; leverage analytical findings to identify actionable business recommendations</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Partner across geographies to ensure initiatives are tailored to each geography (US, CA, EU)</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate across teams to ensure we are developing analytically rigorous models, or as appropriate partnering with 3</span><span style="font-weight: 400;">rd</span><span style="font-weight: 400;"> parties, on scam identification and execution</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Exercise good judgement on when to</span> <span style="font-weight: 400;">pivot or stand firm on initiatives and do so with resilience and persistence</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Develop and drive continuous improvement initiatives for the front line scam prevention teams</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Coach and develop junior colleagues across the team</span></li>

</ul>

<p><strong>What you’ll need</strong></p>

<ul>

<li style="font-weight: 400;"><span style="font-weight: 400;">2+ years of experience in an analytical/consulting role with experience analyzing large datasets and working with ambiguous data</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">A degree in Engineering, Finance, Economics, Mathematics, Statistics, Computer Science or other concentrations with heavy quantitative focus strongly preferred</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Strong cross-functional communication skills and ability to effectively convey insights from analyses to senior leaders</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Ability to drive complex projects to completion using effective project management, communication, and influence; strong ownership of tasks/deadlines/projects</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">High proficiency in SQL, MS Excel and Office; other programming languages are a plus</span></li>

</ul>

<p><span style="font-weight: 400;">&nbsp;</span><strong>What we offer</strong><strong>:</strong></p>

<ul>

<li style="font-weight: 400;"><span style="font-weight: 400;">Fun and collaborative work environment</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Limitless career growth</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Free snacks</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Casual dress code</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Paid time off</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Health/wellness programs</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Monthly team outings</span></li>

</ul>

<p><strong>About Us</strong></p>

<p><span style="font-weight: 400;">Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.</span></p>

<p><span style="font-weight: 400;">No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.</span></p><div class="content-conclusion"><p><strong>About Wayfair Inc.</strong></p>

<p>Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.</p>

<p>No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.</p></div>

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