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Bain & Company Inc Senior Manager, TSG Portfolio Management in Boston, Massachusetts

WHAT MAKES US A GREAT PLACE TO WORK

We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor’s Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents.

WHERE YOU’LL FIT WITHIN THE TEAM

This Senior Manager role will be responsible for end-to-end ownership of strategic program(s) within Bain’s Technology Services Group (TSG). This includes defining the overall approach and timeline, driving the delivery of desired outcomes, managing projects within the program, and dependencies across programs/products. The role will leverage business and technology acumen to stay aligned with firm priorities and effectively communicate the vision and progress with senior leadership and executive sponsors. This role requires a motivated self-starter able to independently identify value-add opportunities, take on challenges, and find solutions while successfully partnering across different levels of the organization.

WHAT YOU’LL DO

Program Management & Delivery

  • Own strategic program(s) end-to-end, from design/strategy to delivery

  • Partner with key stakeholders to define requirements, long-term business objectives, and overall vision for the program, ensuring they align with firm and technology strategy

  • Effectively articulate the program strategy and vision across different levels of the organization

  • Identify and oversee the individual projects that will achieve the broader program goals, e.g. M&A IT integration program will include multiple projects across IT verticals and other functional workstreams

  • Define and own the overall program approach, including major timelines and deliverables to address and meet the desired outcomes

  • Oversee execution of interrelated projects within the program, including their progress compared with the plan, production of agreed deliverables, and conflict resolution

  • Collaborate across Product/Service teams and other programs within TSG to understand and coordinate cross-functional interdependencies and see technical components through to delivery

  • Manage vendor engagement, including acquisition of resources, contract details, and budget management. Foster accountability for deliverables, timeline, and quality during program / project delivery

  • Demonstrate leadership skills, present complex ideas clearly and persuasively to senior TSG and customer management

  • Develop and control the program budget and manage expenditure within agreed spending plans

Communication & Content Delivery

  • Provide visibility into overall program progress for key stakeholders, including Bain’s CIO, TSG Leadership, and other senior leaders across the organization

  • Help develop storylines around the program’s vision/progress and build content for senior audiences, including TSG Leadership, and Integration Management Offices (IMOs) / Steering Committees

  • Develop and carry out a communication and change management plan for program delivery

  • Own the creation of required program documentation and artifacts, including launch communications, helpdesk materials, end-user guides

  • Own strategic program(s) end-to-end, from design/strategy to delivery

Resource Capacity Management

  • Maintain visibility into team resource allocations, constraints, and gaps in order to effectively manage demand on the program, working with Office of the CIO PMO to frame tradeoffs when capacity is constrained

  • Ensure and balance the availability of the required skills and competencies across project teams within the program, identifying resource gaps and raising accordingly

  • Act as an advisor for project teams within the program, recognizing strengths and accomplishments, and providing input around professional development Provide visibility into overall program progress for key stakeholders, including Bain’s CIO, TSG Leadership, and other senior leaders across the organization

  • Other tasks as assigned

ABOUT YOU

  • Bachelor’s Degree

  • 8+ years of experience

  • Experience successfully managing global programs and/or large scale projects with multiple customer groups

  • Experience communicating to senior stakeholder audiences

  • Experience leading projects or initiatives

  • Experience in M&A IT integration

  • Strategic: Able to see and articulate the big picture, and how the details fit into place

  • Tactical: Able to break large problems into smaller components for execution

  • Decisive: Have the experience and willingness to make tough decision

  • Pragmatic: Find solutions rather than add complexity

  • Proactive: Behave as self-starters who spot issues that need to be addressed and take action

  • Persuasive: Able to influence change without having direct authority over it. Excellent written and verbal communication skills including the ability to communicate effectively with people regardless of their technical skill set

  • Collaborative: Know how to break down barriers and work with all involved to find solutions

  • Critical Thinker: Able to assess, internalize, and reconstruct a problem objectively to identify solutions/options

ABOUT US

Bain & Company is a global consultancy that helps the world’s most ambitious change makers define the future. Across 59 offices in 37 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster and more enduring outcomes. Our 10-year commitment to invest more than $1 billion in pro bono services brings our talent, expertise and insight to organizations tackling today’s urgent challenges in education, racial equity, social justice, economic development and the environment. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.

Ind123

External Job Title: Senior Manager, TSG Portfolio Management

ID: 2021-5039

Post: External Career Portal: 4/6/2021

External Company Name: Bain & Company Inc

External Company URL: http://www.bain.com/bainweb/home.asp

Street: 131 Dartmouth Street

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