Alexion Pharmaceuticals Senior Manager, Head of Talent Acquisition Programs & Operations in Boston, Massachusetts


At Alexion, patients are our Guiding Star – we serve them every day with our hearts and minds. Our ambition is to be the global leader in rare disease and the most rewarding place to work, where people are empowered to make a difference and where diversity of backgrounds and ideas is encouraged. We are looking for innovative and talented individuals who share our passion and commitment to change the lives of patients with rare diseases and who share our culture values:

SERVE PATIENTS: We listen to patients with humility, dedicating ourselves to understanding their unique journeys and delivering transformative therapies. With passion and persistence, we help each patient find answers and overcome obstacles.

ACT WITH INTEGRITY: By operating with the highest standards of ethics and integrity, we build trust with patients and their families.

EMPOWER PEOPLE: We genuinely care for and respect each other, working together as a high-performing team to deliver extraordinary results.

INNOVATE FOR SOLUTIONS: We push ourselves to imagine the possibilities, redefine innovation, and change lives. We have the courage to ask the difficult questions, explore and embrace bold ideas, and learn from one another and the world around us.

Patients are the real heroes. They inspire us daily and are the living embodiment of the purpose behind our work. As our Guiding Star, they remind us of that every day.


The Talent Acquisition (TA) function at Alexion supports the company’s ability to deliver on its corporate strategy based on patient-centricity, innovation, value creation, and changing lives. TA enables this by attracting and hiring the right talent, through the right sourcing channels, into the right positions, at the right time, and at the right cost. Reporting to the Head of Global Talent Acquisition, in this newly created critical role, the Senior Manager/Head of Talent Acquisition Programs and Operations will partner with TA and cross-functional Human Resources colleagues to translate the near and longer-term strategic Talent Acquisition roadmap into a set of supporting projects and initiatives. The ideal candidate will be customer focused and have a strong bias for continuous process improvement, be a champion for Talent Acquisition process, system and tool innovation and a desire to build a world-class Talent Acquisition organization. Additionally, we are looking for someone who is purpose-driven, authentic, curious, and collaborative and excited be part of Alexion’s journey to be the most rewarding company to work for.


  • Lead the development and continuous improvement of sourcing and recruiting reporting, metrics and analytics; develop and iterate on weekly, monthly, quarterly, and annual TA reports, dashboards and scorecards in partnership with HR Analytics colleagues

  • In partnership with the Human Resources Project Management Office, HR Operations and HR shared services groups, lead the development and execution of the global roadmap for TA technologies, systems, tools, and process improvements

  • Manage Alexion’s career pages and website as well as other employer/recruitment branding sites and tools in partnership with Corporate Communications and IT colleagues

  • Evaluate and implement opportunities to improve the applicant and candidate experience, including the application, background screen, interview/assessment, pre-boarding, and new hire orientation/on-boarding processes – building on Alexion’s employer brand and it’s ambition to be the most rewarding company to work for

  • Continuously review and implement improvements and best-in-class practices across the end-to-end TA process to streamline and simplify processes and increase efficiency

  • Partner with global, regional and functional TA Leads and HR colleagues to launch and deliver on global TA programs - ensuring alignment with global TA strategy, but being mindful of local, country and regional needs and norms

  • Evaluate and champion emerging and innovative sourcing and recruiting technologies to improve TA effectiveness and candidate experience

  • Stay informed about industry and recruiting trends and labor laws

  • Develop user guides and training support materials for TA processes, tools and systems

  • Ensure data integrity and compliance with ATS, CRM and other TA-related systems

  • In partnership with the Human Resources Project Management Office, lead and successfully deliver on TA-related projects and initiatives

  • Primary liaison with external TA system and technology vendors and partners, ensuring that all are performing and meeting critical KPI and that budgets are being utilized effectively

  • Internally and externally, serve as a global and regional Talent Acquisition thought leader

  • International travel 10%


  • 8+ years Talent Acquisition, Talent Acquisition operations and/or TA program management experience, preferably in the biopharmaceutical, healthcare or technology industry

  • Strong Talent Acquisition technology expertise, both with existing and emerging technologies

  • In depth understanding of the end-to-end sourcing and recruiting process and lifecycle

  • Exceptional capability in designing and driving recruiting process enhancements; strong project management skills

  • Analytical mindset, strong understanding of Talent Acquisition (e.g. ATS, CRM) and HCM technologies as well as reporting, data and analytics

  • Experience establishing and iterating on comprehensive and insightful TA metrics to track sourcing and recruiting effectiveness and inform and influence business decisions

  • Exceptional communication, presentation, relationship building, and influencing skills with colleagues across all levels

  • Customer focused and continuous improvement mindset

  • Experience managing relationships with external vendors and partners


  • Bachelor’s degree or equivalent experience


INNOVATE: Driven to advance novel approaches into solutions by building a welcoming environment for surfacing ideas, respecting diverse opinions, and embracing the best internal and external thinking.

CHANGE LIVES: Transformative force for developing and delivering change by actively listening and inspiring others to build a sense of purpose and community to create life changing treatments.

CREATE VALUE: Understands the core attributes and future potential of our company and how these bring unique value to our current and future patients.

SHAPE THE FUTURE: Has a patient-centric vision for the future, informed by internal and external stakeholders, and a clearly defined roadmap and engagement strategy to achieve that vision.

GET THINGS DONE: Enables high-performing teams through defined decision-making protocols, strong governance processes, and clear accountability for delivering results.

ENGAGE TODAY’S TALENT: Creates an engaged workforce through relentless communications, strategy alignment, continuous mentoring and coaching, and strong collaboration both within the team and with stakeholders.

BUILD THE NEXT GENERATION: Has a clear view of organization, capability, and talent gaps and moves quickly to resolve them; invests in talent to enable career growth and advancement; is an ambassador of the Alexion brand both internally and externally.

INVEST IN YOURSELF: Has a high degree of emotional intelligence and a strong sense of self; is often sought out by others for guidance and counsel; is engaged and passionate about our work.


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Some opportunities happen only once in a lifetime – like a job where you have the extraordinary opportunity to change lives. At Alexion, such opportunities arise through our unwavering mission to serve patients and families affected by rare diseases. These patients are our guiding star, and we act with integrity, urgency, and discipline because we know their lives are at stake.

Alexion is a multinational biopharmaceutical company with approximately 2,500 dedicated employees serving patients in more than 50 countries through the innovation, development, and commercialization of life-changing therapies. As the global leader in complement biology, Alexion developed and commercializes the first and only approved complement inhibitor to treat patients with paroxysmal nocturnal hemoglobinuria (PNH), atypical hemolytic uremic syndrome (aHUS), and anti-acetylcholine receptor (AchR) antibody-positive generalized myasthenia gravis (gMG). In addition, Alexion has two highly innovative enzyme replacement therapies for patients with life-threatening and ultra-rare metabolic disorders, hypophosphatasia (HPP) and lysosomal acid lipase deficiency (LAL-D). Our research efforts focus on novel molecules and targets in the complement cascade, and our development efforts focus on our core therapeutic areas of hematology, nephrology, neurology, and metabolic disorders.

Alexion’s aspiration is to be the most rewarding place to work, where people are empowered to make a difference and where diversity of backgrounds and ideas is encouraged. We are looking for talented individuals who share our passion and commitment to change the lives of patients with rare diseases. We hope you will consider joining our team.

As a leading employer in our industry, Alexion is proud to offer a highly competitive package of base and incentive compensation as well as a comprehensive benefits program designed to support the health, wellness and financial security of our employees and their families. Benefits include group medical, vision and dental coverage, group and supplemental life insurance, 401(k) with company match, tuition reimbursement, relocation assistance and much more. To learn more about Alexion, please visit

Alexion is an Equal Opportunity /Affirmative action employer