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TD Bank Senior Manager, Fraud Business Strategy (US) in Boston, Massachusetts


Job Title:

Senior Manager, Fraud Business Strategy (US)

TD Description:

About TD Bank, America's Most Convenient Bank®

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit . Find TD Bank on Facebook at and on Twitter at and .

TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit .

We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.

Auto req ID:



US TD Footprint

Job Requirements:

  • Must be eligible for employment under regulatory standards applicable to the position.


Bachelors degree

Graduate Degree or progressive work experience preferred

7+ Years of related experience

In-depth, broad working knowledge of department activities (including laws and regulations if applicable)

Proven computer skills including Microsoft Office Suite

Excellent presentation skills utilizing most current tools including Dashboard presentations for diverse audiences, e.g. Senior Management or Board of Directors

Demonstrated ability to analyze laws and regulations

Ability to build strong, collaborative business and technical relationships as well as other business partners

Demonstrated project management skills with ability to develop, facilitate and bring to successful conclusion

Strong communication skills, both verbal and written with ability to translate information so that users can effectively understand and make meaningful informed decisions and recommendations



Job Description:

The Senior Manager, Fraud Business Strategy is responsible for leading across the US portfolio on fraud management projects as well as developing and recommending tactical changes to improve overall Fraud performance. Key areas of focus will include designing and supporting deployment of 1st and 3rd party fraud capabilities across Deposits, with ability to expand to other Card or Lending portfolios. Leader will be required to review data, build summary views on performance, threats and progress against key initiatives.

Depth & Scope

Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required

Leads a dedicated team of Business Analysts that are accountable for managing internal fraud management projects or acting as Subject Matter Experts (SMEs) on larger enterprise projects

Effectively prioritizes new initiatives, workload as well as project resources

Stays abreast of fraud trends, emerging fraud threats, and new system/tools to help bolster fraud prevention/detection capabilities

Develops/recommends tactical level strategies to be implemented to improve the overall fraud management operations

Builds and maintains positive working relationships by effectively communicating and regularly sharing information, learning and knowledge with internal and external business partners, vendors and fraud industry groups

Fosters an environment of continuous improvement and leverages the skills and expertise of the team

Leads, coaches and develops employees to achieve business results as well as their professional development objectives

Attracts, motivates and retains a highly divers qualified and engaged team to fulfill current and future business needs


At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.


Connecticut, District of Columbia, Delaware, Florida, Georgia, Massachusetts, Maryland, Maine, North Carolina, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, South Carolina, Virginia, Vermont, TD Footprint


Atlanta, Baltimore City, Boston, Burlington, Charlotte, Cherry Hill, Concord, Fairfield, Greenville, Miami, Mount Laurel, New York, Philadelphia, Portland, Providence, TD Footprint, Vienna, Washington, Wilmington


Preferred Qualifications

  • Experience with First Party Fraud**

  • Fraud experience - Must Have

Work Location:

4140 Church Road

Business Line:


Job Category - Primary:

Technology Solutions

Job Category(s):

Technology Solutions

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New Jersey

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New York

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Mount Laurel

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Job Family:

Business Programs & Delivery

Time Type:

Full Time

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Rhode Island

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District of Columbia

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Pay Range:

$101,920 - $166,400 annually

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.