Charles Schwab Senior Divisional Managing Director, Relationship Management (Advisor Services) in Boston, Massachusetts
Boston - MA, WNWMAIP, One International Place, 02110-2600
We believe that , when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.
As a company, we were established by Chuck over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.
Schwab Advisor Services at http://advisorservices.schwab.com/public/advisor/why_schwab , a division of Charles Schwab & Co., Inc. is the leading provider of custody, trading, technology and practice management to registered independent advisory firms at http://advisorservices.schwab.com/public/advisor/rias (RIAs). It provides access to sophisticated wealth-management services that help advisors attract and retain affluent clients, as well as profitably grow, compete and succeed in their business efforts. Schwab Advisor Services serves over 7,000 independent advisory firms who custody approximately $1trillion of assets with Schwab. Our heritage of serving advisors by bringing them the “best of Schwab,” our specialized expertise and our continued investment in their business is unparalleled. Your experience and commitment can help make it possible for us to offer a depth and breadth of services supported by leading technology and experienced, dedicated people to our advisor clients to help them profitably grow, compete and succeed in their business efforts.
Reporting to the National Head of Relationship Management, the Senior Divisional Managing Director of Relationship Management will, in a business-to-business (B2B) sales environment, provide leadership, sales management and coaching to Managing Directors and Relationship Managers in multiple regional offices, as well as manage complex client relationships with top-tier advisors while actively pursuing opportunities to improve their level of profitability. The Senior Divisional Managing Director will be responsible for all general business activities, people and relationship management, and the office’s clients’ experience with Schwab.
Additionally, The Senior Divisional Managing Director plays and active role on the Relationship Management Leadership Team to develop the long-term strategy and vison for the relationship management sales team, develops short term plans for strategy execution, and leads this execution within the Division.
Ultimately, success in the role will be measured by new asset growth, advisor retention, and leading success, evolution, and continuous improvement of the teams and individuals in the Division, while co-leading these nationally with the Relationship Management Leadership Team.
In time the role may evolve from a regional focus to a more specialized focus based on client segment. This will provide the Senior Divisional Managing Director the opportunity to grow, develop and take on new responsibilities as Schwab Advisor Services continues to provide an unparalleled experience to our clients.
What you’ll do:
Provide strategic leadership and oversight of the Advisor Services’ Sales organization.
Motivate and coach direct reports through all stages of Schwab Advisor Services’ sales process.
Anticipate client issues and problems and proactively take necessary steps to prevent such problems from occurring while effectively coordinating with other SI departments.
Manage and grow existing client relationships and influence positive change in their operations, as well as communicate policy changes to them.
Manage and organize sales situations with clients, as well as negotiate long term pricing in exchange for increased assets.
What you have:
A proven ability to deliver excellent client service with the ability to anticipate and resolve problems under their own initiative.
General management background including familiarity with human resources policies related to management.
Experience with building teams; ability to motivate and coach direct reports.
Superior communication, interpersonal and listening skills.
Outstanding presentation and negotiation skills – ability to think on feet, solve problems, listen, persuade and develop win/win solutions.
In-depth knowledge of Schwab Institutional products and services.
Deep understanding of, and adherence to, Schwab Advisor Services’ sales’ process coupled with strong knowledge and the ability to leverage and communicate features and benefits of our platform, technologies, tools, products and services.
Demonstrated expertise in all aspects of the RIA industry including technology, operations, practice management, compliance, fee structures and the competition.
Bachelor’s degree or equivalent experience required.
7 – 10 years of financial services industry and relationship management experience.
5 - 7 years of sales management experience strongly preferred.
Series 7, 63, 24 required.
What you’ll get:
Everyday Wellness: Healthy Rewards, Onsite Fitness Classes, Healthy Choices, Wellness Champions
Financial Fitness: 401k Match, Employee Discounts, Personalized advice, Brokerage discounts
Work/Life Balance: Sabbatical, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer
Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships
Not just a job, but a career, with an opportunity to do the best work of your life
Learn more about Life@Schwab at http://www.aboutschwab.com/careers/lifeatschwab/" .
Charles Schwab & Co., Inc. is an equal opportunity/affirmative action employer committed to diversifying its workforce. All applications are considered without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans), or based on any individual’s status in any group or class protected by applicable federal, state or local law.
Relocation Offered?: No
Work Schedule: Days
Languages: English - spoken
Current Licenses / Certifications: FINRA Series 24, FINRA Series 63, FINRA Series 7
Relevant Work Experience: Financial Services-6+ yrs, Business Development and Sales-6+ yrs
Position Located In: IL - Chicago, VA - Vienna, OH - Richfield, OH - Cincinnati, PA - Radnor, NY - New York, MA - Boston, MI - Novi
Job Type: Full Time
Activation Date: Thursday, January 10, 2019
Expiration Date: Monday, February 11, 2019