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KPMG Senior Director Business Product Owner - Marketing Platforms in Boston, Massachusetts

Business Title: Senior Director Business Product Owner - Marketing Platforms

Requisition Number: 58690 - 39

Function: Business Support Services

Area of Interest:

State: MA

City: Boston


Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking a Senior Director, Business Product Owner-Marketing Platforms to join our Clients and Markets organization.


  • Manage product backlog and partner with cross functional stakeholders and business process owners to set priorities for each feature/project release

  • Help to ensure business case, expected key performance indicators (KPIs) and return on investment (ROI) are fully outlined prior to new enhancements or project requests moving into backlog

  • Effectively negotiate work with business partners to align on objectives around time to market, effort & scope

  • Research industry trends and maintain currency in emerging capabilities to incorporate into the roadmap

  • Regularly review and report on user adoption of features, KPIs and ROI following new feature and project releases

  • Regularly review and communicate new features through development and platform releases (Salesforce 3-5x releases per year) to user community


  • Minimum ten years of recent experience in product management, solution and/or program management, digital marketing, or equivalent in a professional services environment

  • Bachelor's degree from an accredited college or university

  • Prefer three years of applied experience in one or more of the domains of campaign planning & execution, lead qualification & management, digital analytics, or marketing operations

  • Proven knowledge of best practice/use cases for marketing automation platforms, journey builds, lead generation, data integration workflows, data hygiene and maintenance and ability to deliver business results by developing, prioritizing and delivering on a roadmap that addresses business users' needs and pain points via innovative features

  • Strong execution orientation, with a deep understanding of the product development lifecycle, including extensive experience in an agile software development environment working with IT partners to deliver solutions on demand

  • Preferred Certifications: SAFeĀ® Product Owner/Product Manager, Certified SAFeĀ® Practitioner, Certified Salesforce Administrator, Certified Marketing Cloud Consultant

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link ( contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

GL: 2

GF: 15311