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Securitas Security Services USA, Inc. Security Training and Compliance Coordinator ($75,000/year) in Boston, Massachusetts

JOB SPECIFICATIONS:

TITLE: Training & Compliance Coordinator

LOCATION: Cambridge, MA (This position will require you to work at multiple client locations within Massachusetts. The successful candidate must have the ability to travel within a 50mi radius of Cambridge, MA)

SALARY: $75,000/year (Salaried)

SITE REQUIREMENTS: The successful candidate must have a valid driver's license and be able to meet comany safe driving criteria.

ESSENTIAL FUNCTIONS:

The Security Training & Compliance Coordinator is responsible for developing, implementing, and overseeing security training programs to ensure all employees are well-versed in the company's security policies and procedures. This role involves creating training materials, conducting training sessions, evaluating the effectiveness of training programs, and staying up to date with industry best practices and regulatory requirements.

  • Design and create comprehensive security training programs tailored to different roles within the organization.

  • Update and maintain training materials, manuals, and resources.

  • Ensure training content is engaging, informative, and compliant with industry standards and regulations.

  • Facilitate in-person and virtual training sessions for new hires and current employees.

  • Organize periodic refresher courses and emergency response drills.

  • Coordinate with department heads to schedule training sessions.

  • Assess the effectiveness of training programs through feedback, surveys, and performance metrics.

  • Analyze training data to identify areas for improvement and make necessary adjustments.

  • Prepare and present reports on training outcomes and progress to management.

  • Stay updated on the latest security threats, technologies, and best practices.

  • Ensure all training programs comply with local, state, and federal regulations.

  • Implement changes to training programs based on new regulations or industry standards.

  • Conduct regular audits and assessments to identify compliance gaps and recommend corrective actions.

  • Develop and maintain documentation and records related to security compliance activities.

  • Work closely with the HR department to integrate security training into the onboarding process.

  • Collaborate with the IT and facilities teams to address specific security training needs.

  • Communicate effectively with employees at all levels to promote a culture of security awareness.

  • As assigned, participate in incident response activities, including investigations and reporting of security breaches or violations.

  • Ensure timely and accurate reporting of security incidents to relevant authorities and stakeholders.

  • Promote a culture of security awareness within the organization.

  • Develop and distribute regular communications on security topics, such as newsletters, emails, and bulletins.

  • Organize and participate in security awareness campaigns and events.

  • Maintain training records and documentation.

  • Assist in overseeing the budget for security training programs.

  • Handle logistics for training sessions, including booking venues, arranging materials, and coordinating with external trainers if necessary.

MINIMUM QUALIFICATIONS

Additional qualifications may be specified and receive preference, depending upon the nature of the position.

Education/Experience:

  • Must possess one or more of the following

  • Associate's degree in security management, Communications, Criminal Justice, Emergency Management, or a related field.

  • Minimum of four (4) years of security experience with at least two (2) years of experience in managing multiple projects.

  • Proven experience in developing and delivering training programs, preferably in a security or safety environment.

  • Must be able to be certified as an instructor in CPR/AED/First Aid, Stop the Bleed, AVADE Workplace Violence Prevention, or similar trainings.

  • Strong knowledge of security practices, emergency response procedures, and relevant regulations.

  • Excellent presentation, communication, and interpersonal skills.

  • Proficiency in using training software, tools, and Microsoft Office.

  • Ability to manage multiple projects and work effectively under pressure.

  • Ability to train and coach others, and to effectively enforce post orders, security standards and company policies equitably and consistently

  • Outstanding verbal and written communication skills required. Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required

  • Valid diver license and reliable means of transportation

  • Must meet Securitas safe driver standards

  • The successful candidate must be available to work outside the normal shift schedule on an as needed basis and must be accessible by phone or pager 24/7 for emergency response.

  • Certification in security training or related fields is a plus (e.g., Certified Protection Professional - CPP, Physical Security Professional - PSP, Associate Security Professional - APP).

COMPETENCIES (as demonstrated through experience, training, and/or testing):

  • Knowledge of account security operations and procedure.

  • Knowledge of SLMS supervisory practices and procedure.

  • Ability to provide positive direction and motivate performance.

  • Understanding of a variety of security and safety devices and controls.

  • Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic/ flowchart form.

  • Ability to track and maintain schedule assignments.

  • Ability to be an effective team member.

  • This position will require you to work at multiple client locations in Massachusetts. The successful candidate must have the ability to travel within a 50mi radius of Cambridge, MA.

  • This position may require limited out-of-state travel, approximately 10%, for off-site client meetings and events.

  • Courteous telephone manner.

  • Ability to maintain professional composure when dealing with unusual circumstances.

  • Ability to adapt to changes in post procedures.

  • Ability to adapt to changes in the external environment and organization.

  • Ability to write routine correspondence, including logs and reports.

  • Good organizational skills.

  • Strong customer service and results orientation.

  • Excellent interpersonal skills, with the ability to interact effectively with clients, at various social levels and across diverse cultures.

  • Expert in computer applications including but not limited to Microsoft Office (Word, Excel, PowerPoint, and Visio), Microsoft Internet Explorer, and SLMS Security web-based services (online training and employee self-service).

  • Knowledge of security systems including but not limited to access control (C-Cure 9000) and video surveillance systems.

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About Us

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

About the Team

Our Company Mission:

Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values:

Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance:

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.

Helpfulness:

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

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