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Sales Manager (Multi-Family) - Boston in Boston, Massachusetts

Job-Specific Responsibilities and Preferred Qualifications

Sales Manager for the Multi-Family Team

As a Sales Manager with our Multi-Family vertical, you will lead a team of 10 account managers that are focused on selling MRO (maintenance, repair, and operations) supplies along with other products to our customers in the apartment industry. The territory will be Greater Boston/Eastern MA and southern New Hampshire.

Preferred Qualifications

  • Previous sales experience in a similar industry.

  • Experience in business-to-business sales.

  • Experience with sales techniques such as consultative selling.

  • Evaluating talent, building a team, coaching/mentoring a sales team.

  • Large volume of product lines experience.

  • Knowledge of facilities products such as hardware, electrical, lighting, and more.

  • Proficiency in MS Excel and SalesForce, or similar CRM.

  • Proven ability to meet or exceed sales goals.

Job Summary

Responsible for managing and directing a sales force to achieve sales and profit goals within a territory. Design and recommend sales and marketing programs and set short- and long-term sales strategies. Develop and implement sales and customer retention programs to optimize sales performance, profitability and customer satisfaction. Plan, forecast, and report on sales and competitive pricing activities and tactics. This position requires operation of a Company Vehicle or a Personal Vehicle and such operation is done consistently more than 20% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.

Major Tasks, Responsibilities, and Key Accountabilities

  • Manages the day-to-day activities of individual sales representatives which may be grouped by channel, market, product unit, etc.

  • Defines the sales process and develops efficient and creative sales strategies that drives desired sales outcomes and identify improvements where and when applicable.

  • Analyzes and develops reports to identify opportunities within their territories for sales and revenue growth objectives.

  • Spends time in the field and interacts with customers and internal partners to resolve escalated issues.

  • Develops sales processes that drive desired sales outcomes and increase market share within assigned territory.

  • Manages and develops direct reports, including outside sales and special product sales.

  • Reviews performance management, identifies successful candidates, and coaches and develops the team for career development and sales growth.

Nature and Scope

  • Solutions require analysis and investigation.

  • Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience.

  • Manages a group or team of professional individual contributors and/or indirectly supervises support staff.

Work Environment

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

  • Typically requires overnight travel more than 50% of the time.

Education and Experience

  • Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.

HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.