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Mondelez International Retail Merchandising Supervisor in Boston, Massachusetts

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You lead a field sales representative team to ensure delivery of the sales strategy and achievement of annual KPIs and targets for a particular area. You work closely with cross-functional colleagues to deliver on activation and reporting against KPIs.

How you will contribute:

You will:

  • Manage, develop and motivate the team and work closely with the sales capability team to ensure delivery of training to the team.

  • Create and manage an annual business unit plan to deliver agreed channel revenue KPI’s and targets and provide reporting as required.

  • Manage winning customer business relationships that facilitate “best in industry” execution of our categories.

  • Work closely with key stakeholders including the account team, category, activation team, sales capability and customer finance to provide the optimum return across your area.

  • Fully understand category and insights knowledge, coaching the team in the use of category tools to engage and influence customers to make informed decisions that will grow our categories and deliver our annual plan.

What you will bring:

A desire to drive your future and accelerate your career and the following experience and knowledge:

  • Knowledge of market and routes-to-market in which Mondelēz International performs

  • Experience in sales

  • Strong organizational and analytical skills

  • Excellent communication and interacting skills

  • Solid knowledge about sales and negotiation processes

  • Perseverance and attention to details

Additional Job Description:

A successful Retail Merchandising Supervisor should have sound understanding and be well suited to assume the responsibilities of the role by excelling in the following skills:

  • Actively participate in the interview process of new hires via in-person or video conferencing of prospective candidates.

  • Manage the selection process for all new hires to the Sales Service Representative (SSR’s) position.

  • Ensures newly hired SSRs participate in a standard on-boarding/orientation process and all appropriate training programs within the prescribed timelines.

  • Responsible for on the job coaching as well as providing continuous learning and development for SSRs.

  • Utilizes the Performance Management process to assist in correcting substandard work practices by direct reports.

  • Communicate Sales team/area priorities and help SSRs prioritize time and efficient work standards.

  • Ensure all merchandising activities are properly executed at store level to support merchandising game plan.

  • Responsible for annual performance appraisals for all direct reports.

  • Approves all requests for leave in a timely manner and communicates to impacted employee.

  • Has a general understanding of employee benefits for both full time and part time eligibility.

  • Works in a collaborative environment with District Managers to ensure merchandising standards are adhered to.

Key Competencies:

  • Conflict Management: Ability to identify and manage areas of conflict, defusing situations of conflict and creating an acceptable resolution.

  • Confronting Direct Reports: Open and candid feedback to aid in identifying areas of skill development and overall performance opportunities of direct reports.

  • Customer Focus: Using sales and business approaches that provide service and value beyond customers' expectations and helping customers identify and execute the appropriate strategies for their business success.

  • Developing Direct Reports and Others: Excel at encouraging individual development by incorporating Praise, Question, Polish into daily coaching routine. Seek out opportunities to mentor others in their development.

  • Managing Diversity: Awareness of both the qualitative and quantitate aspects of a diverse group of direct reports. Strive to bring out the best in all employees.

  • Informing: Skilled in communicating with a broad range of Mondelez employees and store personnel.

  • Listening: Strive to gain a complete understanding prior to rendering decisions. Ensure there is a balance in this competency with providing input to others.

  • Motivating Others: Incorporate varied methodologies to inspire direct reports to produce beyond their capabilities.

  • Planning: Develop strategies that address key organizational initiatives while balancing the need to operate in a coat efficient environment.

  • Sizing Up People: Taking the time to understand the whole employee and not just their performance. Asking the right questions to gain a complete perspective.

  • Building Effective Teams: Incorporate coaching techniques and motivational skills to develop a sense of team versus individuals.

Requirements:

  • Bachelor’s Degree Preferred.

  • You must be at least 18 years of age, have a valid driver's license and HS Diploma

  • A flexible work schedule may be required, including being available to work weekends and holidays

  • Previous Retail, Sales and/or Customer Service experience a plus

  • Successful completion of drug test, MVR check, and general background check

  • Ability to perform physical demanding work in a fast-pace work environment and meet the defined physical activities (frequent lifting, bending, and carrying up to 25 lbs., occasionally over 50 lbs., pushing, pulling, etc.) while adhering to the safety expectations and processes

  • Computer literate (Microsoft Office, Internet and Cellular/Wireless devices)

No Relocation support available

Business Unit Summary

The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and Chips Ahoy! cookies, Ritz , Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country.

Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

Job Type

Regular

Field Sales

Sales

At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.

We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum

Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.

Join us and Make It An Opportunity!

Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

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