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Travelers Regulatory Director in Boston, Massachusetts

Company Summary

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Product Management/Pricing

Target Openings


Job Description Summary

In conjunction with head of business area, directs and manages the overall operations of Regulatory Affairs, which is responsible for the development, negotiation and expeditious approval filings. Provide recommendations, assistance and counsel to all levels of company personnel regarding the development and presentation of corporate filings, as well as related regulatory or compliance issues.

Primary Job Duties & Responsibilities

  • In conjunction with head of business area, direct, plan, set objectives and determine organizational structure of unit to ensure an efficient and effective operation.

  • This individual will be responsible for filings extremely difficult/challenging Departments of Insurance.

  • This individual will assume responsibility for leading CW initiatives (from a Regulatory Team), which includes assisting with overall filing strategy & monitoring; problem resolution and presenting information to leadership.

  • This individual will also assist in the Manager quality analysis of filings prior to DOI submission.

  • Manage the staff, including selection, training and development.

  • Direct the unit in the overall development, submission, negotiation and communication of filings to state insurance departments. Provide leadership and mentoring to unit staff. Provide assistance with technical questions within and outside the unit. Provide filing resources to support all corporate initiatives and effectively work across the corporation to leverage appropriate skills and resources.

  • Analyze filing data to identify state specific department of insurance issues and potential back-logs, as well as continued focus on expediting filings.

  • Provide assistance to staff in the review and analysis of state insurance department statutes, regulations, bulletins, etc. Monitor industry changes and developments that impact insurance design and product development. Interpret state insurance statutes, regulations, etc. to provide guidance and direction to business units on a corporate level.

  • Develop and build relationships with key individuals within the business units, including the management level, as well as with key department of insurance regulators. Work with Legal, Government Affairs and Compliance personnel to identify and communicate sensitive regulatory issues or political situations. Effectively partner with business units and management to advance new ideas, find alternatives and advocate important issues. Represent the company with regulators and insurance industry.

  • On an annual basis, perform an audit of rate, rule and form filings that have been closed out during the preceding 12-month period to confirm compliance with unit standards.

  • Other related duties as assigned.

Minimum Qualifications

  • Bachelors Degree and 6 years related work experience (knowledge of filings, compliance or related fields) or High School Diploma and 10 years related work experience (knowledge of filings, compliance or related fields)required.

  • 3 years experience managing or leading staff required.

Education, Work Experience, & Knowledge

  • Extensive knowledge of regulatory and compliance aspects of the insurance industry.

  • Extensive knowledge business line products, including company organization and procedures.

  • Strong analytical and research skills.

  • Strong prioritization and organizational skills.

  • Knowledge of various computer applications (Email, Microsoft Word, etc.).

Job Specific Technical Skills & Competencies

  • Competencies:

  • Technical/Business Competence:

  • Extensive knowledge of general regulatory requirements as they relate to business lines supported

  • Thorough knowledge of corporate structure, as well as comprehensive knowledge of the business unit products and procedures.

  • Creative problem solving skills and ability to identify complex, critical and sensitive filing issues.

  • Maintain up-to-date knowledge of insurance statutes, regulations, directives, etc.

  • Communication:

  • Ability to concisely present complex regulatory issues.

  • Understands, synthesizes and conveys complex data.

  • Excellent verbal and written communication skills.

  • Ability to negotiate skillfully and successfully.

  • Self-Management:

  • Takes responsibility for decisions and actions.

  • Ability to prioritize and multi-task duties and projects on a timely basis.

  • Establishes self as credible, reliable and available both within and outside the organization.

  • Understands the business and responds to all related issues and problems in a timely manner.

  • Interpersonal Skills/Contribution to Overall Effectiveness of Unit:

  • Ability to lead and motivate a technical staff.

  • Ability to resolve issues in a decisive, efficient and effective manner.

  • Establish and maintain cooperative relationships across organizational lines.

  • Willing to accept new responsibilities and adapt to change.

  • Ability to represent the company as its spokesperson, work in a sensitive environment and promote the company image.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email ( so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit .