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Wellforce Project Manager, CTSI in Boston, Massachusetts

Tufts Clinical and Translational Science Institute (CTSI) ( is one of more than 50 organizations supported by the NIH Clinical and Translational Science Awards (CTSA). Established in 2008 to transform the scientific research process through education, collaboration, and research infrastructure services, Tufts CTSI accelerates the translation of laboratory research into clinical investigation, medical practice, and health policy.

An increasingly important component of Tufts CTSI is engaging special populations, those often left out of research, including children, older adults, and groups affected by health disparities. We seek an experienced Project Manager specializing in stakeholder and community engagement to support new and on-going activities for Community-Based Participatory Research and for the inclusion of underrepresented populations in all aspects of clinical and translational research.


Stakeholder and community-engagement activities:

Creates opportunities and establishes on-going dialogue to understand, prioritize, and promote community health research needs.

Serves as liaison between the community and researchers at Tufts CTSI partners to build research partnerships.

Helps develop shared projects with community partners and link to extramural funding sources.

Provides support to academic-community research partnerships, including literature reviews, researching grant opportunities, and drafting letters of support.

Organizes and conducts awareness and bi-directional skill-building trainings in different modalities for researchers, community stakeholders, and potential study participants.

Assists with community events and open houses to communicate research results and to recognize research participants.

Resource development and consultation activities:

In collaboration with the Recruitment and Retention Support Unit, assists with building, maintaining, and promoting the use of a curated resource of best practices for engaging various populations in research, with a focus on effective recruitment and retention strategies.

Provides tailored guidance and mentoring to research teams.

Administrative activities:

Supports successful project/program including developing clear, actionable plans, coordinating completion of action items, summarizing project deliverables, setting deadlines, and tracking milestones.

Convenes and aids committees or working groups to develop and sustain new and existing initiatives, including providing excellent written and verbal communications such as reports, proposals, and presentations to keep all stakeholders informed.

Collects and analyzes data to track program/project progress and to inform continuous improvement, strategic decisions, and resource allocation.

Manages events, meetings, and retreats including scheduling and logistical arrangements, serving as liaison to presenters/invitees, agenda preparation, materials distribution, minutes, follow-up, media, and audio-visual needs.

Maintains collaborative team relationships with peers and colleagues in order to effectively contribute to the working group’s achievement of goals, and to help foster a positive work environment. Specifically, this position works closely with the Stakeholder and Community Engagement Project Manager to synergize and align program efforts, the Evaluation Director to develop program metrics, evaluation plans and document outcomes for internal and external reporting, and the Communications Manager to ensure online information about Integrating Underrepresented Populations in Research is current and timely.

Performs other similar and related duties as required or directed.


Bachelor's degree required. Master's degree in public health (MPH), or related fields helpful.

Minimum of three years’ experience directly related to the duties specified is required, as well as:

Previous community organizing, education, and/or outreach experience required.

Experience in working with one or more underrepresented populations.

Experience working with clinical investigators in a health care delivery setting.

Experience working in an academic setting a plus.

An equivalent combination of education and experience, which provides proficiency in the areas of responsibility listed above, may be substituted for the above education and experience requirements.

Ability to work with a wide range of constituencies in diverse communities.

Strong interpersonal and management skills to interact with healthcare leadership including faculty and support staff.

Comfortable with ambiguity–works to resolve open questions, can define a process to resolve ambiguity, is comfortable that the plan may change.

Outstanding attention to detail, strong organizational skills, and the ability to anticipate programmatic needs.

Ability to lead and direct others by setting priorities for completing multiple tasks.

Excellent writing skills including the ability to draft and present program materials. Some background in proposal writing desired.

Concise and effective verbal and written communication skills–can talk easily to a variety of audiences.

Ability to work urgently in a fast-paced and results-oriented environment.

Shows good judgment, prioritizes.

Keen analytical skills; ability to identify, gather, manage, and synthesize relevant information to support data-driven decisions.

Demonstrated knowledge of applying continuous improvement in relevant settings.

Flexible and able to adjust to shifting priorities and manage multiple projects in a fast-paced and dynamic work environment.

Must be discreet with a high degree of professionalism and capacity to manage relationships with a variety of individuals in differing roles.

Ability to work independently and as a part of a collaborative team.

High-energy, proactive, self-starter who will to do what is necessary to get the job done.

Proficient with the Microsoft Office Suite (Access, Excel, PowerPoint, and Word), Adobe Acrobat).

Ability to conduct web and literature searches.

Knowledge of and ability to implement project management techniques.