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Oracle Principal Program Manager-ProdDev in Boston, Massachusetts

Job Description

  • Database Development Executive Escalation Team Customer Escalation Manager (North America)

  • Excellent Oracle RDBMS Technical experience across entire RDBMS stack, including DB Admin hangs and crashes, DB/SQL Performance, Recovery, RDBMS internal trace analysis, and experience of Exadata Server and Cell Software.

  • The role requires a proven high level of RDBMS hands on technical experience across the Oracle RDBMS Product stack, along with strong analytical technical problem solving experience in a pressurized situation. (Strong Exadata Server and Cell Software experience would be an added benefit)

  • Role Details

  • From initial problem review and investigation, providing mitigation options whilst clarification of problem underway, through to the engagement and coordination of Development technical resources to further review the issue.

  • This requires strong technical leadership and coordination skills to drive the investigation, as well as strong communication and management experience to provide Executive level investigation status update to Oracle Development Senior Executives.

  • The successful candidate will also help to develop better situation handling and engagement processes to streamline future issue handling, whilst also providing Product improvement suggestions across the Product Stacks.

  • Candidate Profile

  • Excellent Oracle RDBMS Technical experience across entire Database stack, including DB Admin hangs and crashes, DB/SQL Performance, Recovery and RDBMS internal trace analysis.

  • Excellent Technical problem solving and analytical skills, with a proven track record of issue identification and clarification of issues, and the ability to apply basic Problem-Solving techniques to question, triage diagnostics and understand Database and Exadata technical issues.

  • Strong independent and self-reliant leadership, with proven track record of being able to coordinate and communicate with all interested Stakeholders across multiple Technical and Product areas up to and including Senior Executive Level.

  • Be able to think on feet whilst remaining calm, level headed, and clear in communication within the scope of highly heated situations.

  • Strong Leadership, organizational and coordination skills to lead technical resources required for investigation and problem resolution.

  • Be able to provide in-depth written status updates at both Technical and Senior Executive/CIO level.

  • Provide feedback to help Product improvements and develop future situation and engagement processes.

  • Work independently as lead contact for Sustaining Engineering with Product Area.

  • Must Have

  • Strong independent and self reliant leadership, with proven track record of being able to coordinate and communicate with all interested Stakeholders across multiple Technical and Product areas up to and including Senior Executive Level.

  • Excellent Technical problem solving and analytical skills with proven track record of issue identification and clarification, along with previous Database experience.

  • Be able to think on feet whilst remaining calm, level headed, and clear in communication within the scope of highly heated situations.

  • Need to be able to:

  • Strong Leadership, organizational and coordination skills to lead technical resources required for investigation and problem resolution.

  • Provide in-depth written status updates at both Technical and Senior Executive level.

  • Provide feedback to help Product improvements and develop future situation and engagement processes.

  • Work independently as lead contact for Sustaining Engineering with Product Area.

Responsibilities

Manage the development and implementation process of a specific company product involving departmental or cross-functional teams focused on the delivery of new or existing products. Plan and direct schedules and monitor budget/spending. Monitor the project from initiation through delivery. Organize the interdepartmental activities ensuring completion of the project/product on schedule and within budget constraints. Assign and monitor work of systems analysis and program staff, providing technical support and direction.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

Canada: Hiring Range from $66,700 to $145,000 CAD per annum

US: Hiring Range: from $87,800 to $199,500 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

  1. Medical, dental, and vision insurance, including expert medical opinion

  2. Short term disability and long term disability

  3. Life insurance and AD&D

  4. Supplemental life insurance (Employee/Spouse/Child)

  5. Health care and dependent care Flexible Spending Accounts

  6. Pre-tax commuter and parking benefits

  7. 401(k) Savings and Investment Plan with company match

  8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

  9. 11 paid holidays

  10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

  11. Paid parental leave

  12. Adoption assistance

  13. Employee Stock Purchase Plan

  14. Financial planning and group legal

  15. Voluntary benefits including auto, homeowner and pet insurance

This job requires proficiency in the English language. Oracle is a global company with operations in dozens of countries around the world and our teams, including the team this position is part of, are comprised of individuals located in various jurisdictions. As is required of employees in all jobs at Oracle in North America, candidates for this position are required to understand, and communicate, in English so that in the course of performing their work, they can interact with teammates in other locations who are not fluent in the French language.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer

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