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AvalonBay Communities Portfolio Operations Director in Boston, Massachusetts


Creating a better way to live is the purpose that binds AvalonBay associates. With over 280 communities and nearly 84,000 apartment homes, you have endless opportunities to make a difference in our residents’ lives. Our culture is built on purpose and our core values, which is why Glassdoor ranks us as one of the Best Places to Work. If you’re looking for rewarding work with unparalleled benefits, we would like to hear from you.

The Role

The Portfolio Operations Director will ensure that the company’s financial, business and customer service objectives are achieved. Results will be achieved through the successful implementation of corporate and regional programs as well as proactive, regionally specific initiatives and strategies that further help promote the optimum performance of the portfolio.

You Have...

Education: Bachelor's degree or 5 years of progressive responsibility in property management, hospitality or retail industry.


  • 5+ years of multi-site, multi-family, multi-property type operational management experience in role of a Portfolio Manager or comparable role in hotel/resort management

  • Experience managing a large group of associates

  • Outstanding customer service skills

  • Outstanding interpersonal skills with the ability to work effectively with a wide variety of people and various support groups

  • Analytical skills; must have demonstrated strong problem solving and quantitative abilities

  • Experience managing property rehab and development projects from planning to implementation and completion

  • Financial acumen; must be well versed in budget preparation, project accounting, forecasting, and tracking performance

How AvalonBay Supports You

We know that our teams are the heart of our success and we’re committed to showing our appreciation. We offer:

  • Comprehensive benefits — health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more

  • A significant discount on our incredible apartment homes

  • A culture built on purpose and our core values — A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement

Additional Info

AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment.  We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.

AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.

AvalonBay requires all associates to be fully vaccinated against COVID-19 as a condition of employment unless a request for exemption as a reasonable accommodation has been approved.