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PwC Operations Consulting - Telecom Media Technologies - Sr. Manager in Boston, Massachusetts

Specialty/Competency: Operations

Industry/Sector: TMT X-Sector

Time Type: Full time

Travel Requirements: Up to 60%

A career in Operations and Solutions, within Operations Consulting, will provide you with the opportunity to help our clients optimise all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages. We focus on product innovation and development, supply chain, procurement and sourcing, manufacturing operations, service operations and capital asset programmes to drive both growth and profitability.

You'll be a part of a team that helps clients build capabilities required to achieve operational solutions across their entire value chain by designing and executing broad based programmes that drive sustainable improvements. You’ll focus on global operating model design, operations performance improvement strategy, enterprise-wide process improvement, operations excellence capability development, and Lean/Six Sigma talent and performance management.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.

  • Deal effectively with ambiguous and unstructured problems and situations.

  • Initiate open and candid coaching conversations at all levels.

  • Move easily between big picture thinking and managing relevant detail.

  • Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.

  • Contribute technical knowledge in area of specialism.

  • Contribute to an environment where people and technology thrive together to accomplish more than they could apart.

  • Navigate the complexities of cross-border and/or diverse teams and engagements.

  • Initiate and lead open conversations with teams, clients and stakeholders to build trust.

  • Uphold the firm's code of ethics and business conduct.

Candidates should have extensive knowledge of operations management including operationalizing business strategies and transforming the value chain functions from product development through supply chain, manufacturing, and product support. Extensive experience in Operations Strategy and Transformation, Product Innovation and Development, Supply and Demand Planning, Supply Chain Management, Procurement and Sourcing, Service Operations, Manufacturing and/or Logistics is preferred.

Demonstrates proven expertise and success to lead large or multiple teams through the design and implementation of people, process and technology changes, including:

  • Building solid and collaborative relationships with team members, foster a productive teamwork environment, lead teams to generate a vision, leverage diverse views, and help develop and grow team members throughout the course of every engagement.

  • Exhibiting capability in thought leadership, emphasizing new business development and project extensions, including client lead maturation, proposal development, and close.

Managing and delivering significant business results that reflects strategic and creative thinking, individual initiative and the following abilities:

  • Developing a business vision and leading complex projects while functioning at the highest levels of client organizations;

  • Identifying and addressing client needs: build, maintain, and utilize networks of client relationships; manage resource requirements, project workflow and budgets;

  • Communicating complex material effectively in written and oral formats to various audiences;

  • Conducting and directing quantitative and qualitative analyses of large and complex data.

  • Extensive proven abilities and success performing with system applications that support the following processes: product lifecycle management, network optimization, planning/forecasting, merchandising, inventory management, sourcing/e-sourcing, maintenance, enterprise asset management, materials management, warehouse management, or transportation management preferred. Specific providers could include SAP, Oracle, Manugistics, Manhattan Associates, JDA, Red Prairie, SmartOps, and/or Primavera

At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: https://pwc.to/coloradoadvisoryseniormanager.

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