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Medtronic NICU/PICU Clinical Specialist (Northeast) in Boston, Massachusetts

NICU/PICU Clinical Specialist (Northeast)

Location:

Boston, Massachusetts, United States

Requisition #:

21000CFC

Post Date:

May 13, 2021

Careers that Change Lives

The Medical Surgical Portfolio strives to enable earlier diagnosis, better treatment, faster complication-free recovery, and enhanced patient outcomes through less invasive surgical solutions.

A Day in the Life

As a NICU/PICU Clinical Specialist (NPCS), you will enhance the selling process by serving as the clinical expert on the application of Respiratory Interventions (RI) products in the NICU and PICU environments. The NICU/PICU Clinical Specialist position will work within their assigned territory with a focus on developing Key Opinion Leaders, identifying key clinical and business decision makers, generating demand for product evaluations, driving key deals to closure, and supporting post-sales activities including implementation, education, in-servicing, ongoing support, and the development of robust reference accounts

The NICU/PICU Clinical Specialist is actively involved in the pre- and post-sale process to both identify and foster elements, processes, and champions that result in successful product adoption, conversion, or expansion of use.

Position Responsibilities:

  • Lead NICU/PICU clinical development and sales activities for Puritan Bennett Ventilation and SonarMed technology within assigned territory and partner with regional teams to ensure both pre- and post-sale requirements are met

  • Lead pre-sale clinical demonstrations and evaluations to showcase the clinical value of RI solutions. Coordinate and participate in evaluations along with aligned field sales team and customer to ensure they are conducted according to best practices. Engage key stakeholders with product value propositions, supporting literature, etc. appropriate to their specific care area.

  • Lead post-sale activities including implementation, product education, in-servicing, and ongoing support to ensure robust adoption and utilization.

  • Stimulate, support, and facilitate clinical champions in the development of institutional policies and processes that leverage RI products to improve patient care

  • Demonstrate skills appropriate to successful advancement of complex sales, including:

  • Strong analytical abilities and use of business tools such as Salesforce.com (SFDC) and Sales Analytics to develop a robust territory strategy and business plan

  • Consistent effectiveness in both offensive and defensive competitive selling situations

  • Expert-level clinical knowledge of acute care NICU/PICU ventilation, PB mechanical ventilation, and applications for critically ill neonates and children

  • Act as a key resource for and collaborate with other internal partners (e.g., Clinical Directors, Sales Leaders, Marketing, Medical Affairs, RD) on the following:

  • Educate and update the organization quarterly on NICU/PICU trends and customer needs

  • Identify and develop Key Opinion Leaders, reference accounts and/or potential development partners

  • Develop and share best practices throughout the organization as a NICU/PICU Subject Matter Expert (SME)

  • Stay up to date on the education needs of the NICU/PICU customer base related to product utilization and concepts of clinical application

  • Effectively deliver customer education and implement process improvements as needed

  • Provide expert input to facilitate the development of sales and marketing materials, customer presentations, education plans and evaluation plans that reflect the needs of the customer

  • Identify subject areas, individuals, and opportunities for clinical research to further the body of evidence for our products in collaboration with Medical Affairs experts

  • Evaluate potential NICU/PICU product additions or acquisitions, and contribute to the successful integration of new portfolio products as applicable

  • Demonstrate behaviors consistent with clinical leaders, including:

  • Create an environment conducive to personal development and feedback for self, peers and junior team members

  • Model the essence of team spirit

  • Identify and work though difficult and complex issues with customers without compromising relationships

  • Assess productivity and discuss opportunities for improvement with key stakeholders to ensure results

  • Assist Clinical Directors with specific zone-level initiatives or programs

  • Educate, observe, and evaluate the NICU/PICU competency of Sales Representatives and Clinical Product Specialists in the field and facilitate appropriate development with managers where necessary

  • Invest in self-development and education necessary to maintain status as a NICU/PICU SME

  • Attend applicable trade shows, medical association meetings, and educational symposia to network with customers/clinicians

  • Timely completion of all special project and administrative duties

Diversity Inclusion

We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader thats why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients. To learn more about Inclusion Diversity at MedtronicClick Here (https://www.medtronic.com/us-en/about/careers/diversity-inclusion.html)

Networks ERGs

Medtronic has four Diversity Networks including a global Medtronic Womens Network and U.S-based Networks representing Asian, African, and Hispanic/Latino descent employees. Between site-based and Network-affiliated ERGs, there are over 21,000 enrolled employees operating more than 200 ERG hubs in 65 countries.

Must Have: Minimum Requirements

  • An Associate Degree with a minimum of 4+ years of experience as a Registered Respiratory Therapist (RRT credential)

  • A Bachelors Degree with a minimum of 2 years of experience as a Registered Respiratory Therapist (RRT credential)

Travel required in assigned region, approximately 50-70%

Nice to Have

  • 5+ years total critical care experience in an acute care hospital environment, with a minimum of 3 years experience in NICU or PICU

  • 2+ years in team selling environment

  • National Board for Respiratory Care (NBRC) Neonatal-Pediatric Specialist examination (NPS current or eligible preferred, prior NPS credential acceptable)

  • Experience in education curriculum development and delivery

  • Experience with health care industry, either clinical education or sales

  • Sales experience or possession of strong selling traits is preferred

  • Demonstrated ability to work effectively in a matrixed organization

  • Track record of building successful strategic business partnerships

  • Results oriented, self-motivated to achieve exceptional results and manage complex projects to completion

  • Demonstrated resiliency and adaptability

  • Strong verbal and written communication

  • Exceptional client interaction skills

  • Create and deliver presentations, education plans, and evaluation plans that reflect the needs of the customer

  • Attention to detail and follow-through a must

  • Entrepreneurial

  • Proficient in Salesforce.com, Sales Analytics and MS Office (including Word, PowerPoint, and Excel)

PHYSICAL JOB REQUIREMENTS:

  • Movement of ventilation demo capital equipment

  • Travel required in assigned region

ABOUT MEDTRONIC

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We can accelerate and advance our ability to create meaningful innovations but we will only succeed with the right people on our team. Lets work together to address universal healthcare needs and improve patients lives. Help us shape the future.

EEO STATEMENT

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:

http://www.uscis.gov/e-verify/employees

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

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