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Humana Marketing Campaign Developer in Boston, Massachusetts

Description

Responsibilities

The Marketing Campaign Developer supports Humana Military email and Text marketing projects as assigned. As a communications developer you are responsible for developing text campaigns and e-mail campaigns that are advantage responsive email solutions using HTML, JavaScript, and CSS in an effort to provide maximum value to the end-user. You are responsible for email and text campaigns that include layout, development, maintenance, execution of communication campaigns (ex: drip campaigns), user interface graphics, icons, color schemes, content and infrastructure for new education and updates to customers. Additionally, you are responsible for leading interaction with our IT partners to ensure a clear, efficient approach to delivery, quality in all promoted work, scalable and well thought out approaches, and front-end technologies that are appropriately implemented. Coordinates multiple projects, prioritizes work, in a dynamic environment and takes the initiative to advance projects to the next step; participates in cross-functional work groups as appropriate; is well versed in email and text platforms, seeks to support Humana Military objectives in the areas of excellence, trust, and championing the customer. Coordinates activities and integrates processes and tools wherever possible with marketing-related functions across the enterprise; ensures compliance with Humana marketing and brand standards and protocols.

KEY ACCOUNTABILITIES

60% Responsible for email and text campaigns that include layout, development, maintenance, execution of communication campaigns (ex: drip campaigns), user interface graphics, icons, color schemes, content and infrastructure for new education and updates to customers.

Create semantic, W3C valid, accessible, cross-browser compatible, mobile responsive digital communications. Act as a consultant to an agency, vendor, IT, digital and communications teams to ensure projects are semantic, W3C valid, accessible (as required), and cross-browser compatible. Work within current constraints of email and text applications to extend functionality or support User-Experience (Design) direction. Execute communication delivery according to turn schedule or as needed. Troubleshoot and resolve issues, problems, and errors encountered across communication platforms, internal applications, and systems as reported or experienced. Maintain and update our development standards library with best-practice approaches to communication delivery platforms and development techniques and processes. Maintain and update our documentation library with system, site, and process level guidance information.

20% Be a subject matter expert (SME) and share knowledge on development patterns and concepts, such as: publish-subscribe (pub-sub) pattern, module pattern, event delegation, inheritance, dependency injection, contextual relationships, and closures. Share knowledge on our internal systems, processes, communications technologies by keeping up with best-practices. Educate the team based on this knowledge. Be a SME within the realm of integrating front-end technologies with back-end systems, MVC patterns, and integration with third-party APIs and services.

20% Provide expertise to influence project, initiative, and maintenance technical direction during discovery, planning, and implementation stages. Influence technology selection and implementation decisions with our IT partners and the digital communications team. Provide post-launch verification of features and changes. Display strong leadership qualities while working with vendors, agencies, internal partners, and team members. Possess a foundation of the theories and principles behind usability and interface design. Understand the value of Accessibility and use creativity in finding accessible solutions.

This role description in no way states or implies that the key accountabilities above are the only ones being performed by the individual(s) with this role description. The individual(s) may be called upon and required to follow other instructions or perform other duties and tasks requested by his or her supervisor, consistent with the purpose of the position, department and/or company objectives .

Required Qualifications

  • Bachelor's degree or 5 plus years of User Interface Design experience

  • Knowledge of JavaScript (Examples: JQuery, publish-subscribe (Pub-Sub) pattern, module pattern, event delegation, inheritance, dependency injection, contextual relationships and closures

  • Prior experience in Mobile responsive development

  • Experience working with communication platforms (Text, Email)

  • Advanced knowledge of HTML and CSS

  • Knowledge of and/or working experience with Content Management System (CMS)

  • Proficient knowledge of Adobe Creative Suite

  • Strong oral and written communication skills

  • Ability to work well in a team development setting

  • Microsoft Office (Word, Excel, Outlook) Proficient to include MS Access

  • Our Department of Defense Contract requires U.S. citizenship for this position

  • Successfully receive interim approval for government security clearance (eQIP - Electronic Questionnaire for Investigation Processing)

  • For this job, associates are required to be fully COVID vaccinated, including booster or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home. We are a healthcare company committed to putting health and safety first for our members, patients, associates, and the communities we serve

  • If progressed to offer, you will be required to: Provide proof of full vaccination, including booster or commit to testing protocols OR Provide proof of applicable exemption including any required supporting documentation

  • Medical, religious, state and remote-only work exemptions are available

Work at Home/Remote Requirements

  • Must ensure designated work area is free from distractions during work hours and virtual meetings

  • Must provide a high-speed DSL or cable modem for a workspace (Satellite and Hotspots are prohibited). A minimum standard speed of 10x1 (10mbs download x 1mbs upload) for optimal performance of is required

Preferred Qualifications

  • Experience with .Net back-end development practices, methodologies and technologies

  • Prior experience working in the healthcare industry

  • Experience in TRICARE or other federally regulated healthcare programs

Additional Information

As part of our hiring process, we will be using an exciting interviewing technology provided by Modern Hire, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.

If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Scheduled Weekly Hours

40

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