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Deloitte Manufacturing Strategy and Smart Ops Manager in Boston, Massachusetts

Manager: Manufacturing Strategy & Smart Operations / Supply Chain & Network Operations (Enterprise Ops)

Deloitte s Supply Chain Network Operations Practice (SCNO):

Our Supply Chain Networks team helps clients transform their value chains into competitive advantages. We drive efficiency, improve flexibility, and increase responsiveness through proactive insights and decision-making. We advise, implement, and operate transformational solutions that bring world-class supply network and operational capabilities to our clients. We provide operational know-how, digital technologies, advanced analytics, and industry-specific hybrid solutions to deliver unprecedented client value. Additionally, we improve operations, product, and material flow across the breadth of the value chain and create greater supply network synergy and value through M&A events.

The Team Manufacturing Strategy & Smart Operations (MS&SO):

Deloitte s MS&SO is one of the high-performing offerings within SCNO. The MS&SO market offering sits at the intersection of the executive boardroom and the factory floor driving performance improvement by executing business strategy through the Manufacturing function. The practice s service offerings begin with development and definition of Manufacturing Strategy and run through execution of that strategy across the manufacturing value stream. Specifically, we help our clients transform their manufacturing performance by:

Defining the strategic direction and priorities for the manufacturing function, in light of both global business conditions and Enterprise strategy

Redesigning manufacturing network footprint to meet strategic priorities at an optimal balance of service level and cost

Implementing leading-edge smart factory solutions (including robotics, sensors, additive manufacturing, etc.)

Assessing and implementing digital supply chain strategies including robotic process automation, big data, predictive analytics, etc.)

Designing operating and governance models for direct and indirect manufacturing support

Transforming the value equation for direct materials by optimizing product portfolio, improving sourcing and supplier development

Collaborating with the extended supply chain to achieve performance targets

Applying lean principles to achieve operational excellence in the factory and the supply chain

Improving plant productivity through increase in asset efficiency, quality and manufacturing reliability

Achieving operational synergies through post-merger integration

Work you ll do

Consulting - Manager:

Managers are expected to contribute to the firm's growth and development in a variety of ways, including:

  • Project Management: Lead engagement project delivery and serve as PM/Work-Stream Leader for large, more complex, client projects.

  • Planning and budgeting; mobilize and manage engagement teams; define deliverable structure and content; facilitate buy-in of proposed solutions from top management levels at the client; direct on-time, quality delivery of work products; requirements, work-streams, end to end delivery and oversight of project delivery team members

  • Help manage engagement economics; manage engagement risk, stakeholder and client management.


  • Bachelor's degree or foreign equivalent degree in Business, Engineering, Management, or a related field

  • A minimum of 8-10 years consulting and/or industry experience is required, with the ability to travel up to 80%

  • Demonstrated experience with Manufacturing Strategy & Smart Operations, in one or more of the following areas:

  • Operations improvement

  • Digital manufacturing technologies

  • Footprint optimization

  • Lean / six sigma

  • Material and inventory cost reduction

  • Additive manufacturing

  • Post-merger operations integration

  • Experience leading or managing teams and change initiatives (especially in a project management role)

  • Experience with budgetary responsibilities related to projects or resources

  • Professional competence in the Microsoft Office suite (Word, Excel, PowerPoint, Access)

  • Superior critical thinking, analytical, and problem-solving skills

  • Exceptional interpersonal, team-building, and communication skills

  • Ability to build consensus and foster change in ambiguous settings

  • Commitment to personal and professional growth

  • Sense of responsibility to self, team, and client

  • Outstanding integrity, initiative, creativity, and passion

  • Record of consistent career progression with increasing levels of responsibility

  • Willingness and ability to travel 80%

  • Must live within commuting distance to one of Deloitte s consulting offices

In addition, successful candidates may also have the following preferred skills:

  • An advanced degree is preferred (e.g. MBA, MS (Engineering / Supply Chain), MS or PhD (Analytics, Statistics, etc.)

  • Understanding of automation ecosphere, partners and technologies

  • Exposure to concepts in the digital supply chain and manufacturing execution systems (MES) space

  • Strong focus in either process or discrete industries

  • Experience working with either DCS/SCADA/PLC platforms.

How you ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at


At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at

Deloitte s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. at

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to. Check out recruiting tips from Deloitte professionals. at

Category: Management Consulting

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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