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Cengage Group Manager, Workforce Development (Remote) in Boston, Massachusetts

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see The Manager of Workforce Development will manage a team of six (6) Workforce Development Managers who act as a B2B sales team on behalf of ed2go’s 1100+ Academic Partners, helping them to secure 3rd party funding opportunities to support student enrollments into non-degree programs. You will turn strategy into specific territory sales plans to deliver on revenue and growth goals and develop KPI’s and sale performance plans to keep teams motivated to maximize territory over achievement. You will work collaboratively with the Director Workforce Development, Marketing and Sales Operation teams as needed. The successful candidate must enjoy developing people throughout their career journey. What you'll do here: Sales management with accountability for specific sales targets across 6 Depart of Labor regions within the U.S. Insights, Risk & Operational Management + Analyze multi-year ed2go sales data by funding source overall to understand over, under, and flat performance by customer and funding source; create dashboards and risk indicators to monitor risk and work with sales team members to create mitigation plans per customer, region, and funding source + Develop micro and macro-level understanding of the environmental factors that correspond to funding source opportunities, funding source increases/decreases, and map ed2go performance to these factors + Provide regular updates to the business on the status of performance against goals and risk factors and mitigation plans + Provide compelling and concise summaries of opportunities, performance, and plans to partners within ed2go and Cengage + Collaborate with the leadership team on monthly, quarterly, and annual presentations, health metrics, and other updates that summarize business performance and opportunities. People Management + Lead all aspects of the activities and performance of the third-party funding sales team, including an in-depth knowledge of the value generated by resource activities and opportunities for resource optimization + Work with your team and sales leaders in meeting or exceeding team sales goals. + Collaborate with marketing on GTM execution and sales enablement needs. + Provide training and coaching of your direct reports + Developing your sales team through motivation, counseling, and product/service model knowledge education. + Hold regular performance and development meetings with your team to ensure personal and professional growth opportunities are being pursued Skills you will need here: + BA/BS degree; Advanced degree preferred + Proven experience in planning and implementing sales strategies. + Experience in customer relationship management. + Minimum of 4 years people management experience, with specific examples of KPIs utilized to drive performance and behavior + Demonstrated writing and verbal presentation skills enabling her/him to prepare and present information and recommendations to a diverse audience + Collaborative problem solving and working style to drive change through influence + Interest and/or experience in education, software, information services and/or publishing industries a plus Preferred: + Experience working with continuing education, workforce training, non-credit bearing programs, and employee training solutions + Understanding of third party funding sources, with expertise in: Workforce Development Funding (WIOA, State Workforce Boards, Americas Job Centers, ITAs, ETPL processes), Workers compensation processes (DOR, CA Supplemental Job Displacement), Military funding (MyCAA, COOL, GI), Community-Development Players, such as Goodwill Industries International and other notable funding sources (i.e. Tribal funding through the Bureau of Indian Affairs, Trade Adjustment Assistance, etc.) Ed2go, part of Cengage Group, has empowered millions of learners looking to improve their skills, get employed, and build a career. With over 2,000 academic partners, a growing roster of corporate customers, and an expanding direct-to-consumer channel, we are looking to significantly accelerate our business to address the global skills gap. Ed2go provides a catalog of more than 1,000 online courses across a wide variety of topics and industries to Continuing Education Departments within US Colleges and Universities. These non-credit offerings enable academic partners to upskill their community, enabling people to return to employment, make career transitions, and increase their earning power! Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage’s EEO/Affirmative Action Policy signed by CEO Michael Hansen ( and Equal Employment Opportunity is the Law notice ( by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at or you may call us at +1 (617) 289-7917. If you are a Colorado state resident, please email to receive compensation information for this role. Please be sure to include this posting’s job ID in the subject line of the email to help ensure a timely response. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.