Splunk Manager, Sales Engineering, SLED Consulting Solution Engineering in Boston, Massachusetts
Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey! Splunk is seeking a highly motivated, results oriented individual to join our dynamic pre-sales team. Would you like the opportunity to work at a fast-growing company that is changing the way that information is used to support business decisions? You will lead a team of Consulting Sales Engineers (CSE) who are subject matter experts in a specific domain of IT/DevOps or Security. CSE’s work alongside sales engineers to deliver deep domain and technical product expertise to our customers ensuring their success. The CSE team you lead will support SLED customers and multiple account teams. The team will operate with tight alignment between solution sales engineers, field sales, national architects, and other organizations within Splunk. Responsibilities
Lead a team of Consulting Sales Engineers (CSE) helping to ensure sales and customer success
Engage directly with Pre-Sales and Sales Leadership to strategize on their opportunities and engage on pre-sales activities for Splunk’s solutions in Security & IT/DevOps
Conduct pipeline recruiting efforts to find and hire top field engineering talent within your region. Mentor/coach new hires during on-boarding and subsequent phases to ensure proper ramping of CE skills and capabilities
Ensure that your team is enabled to support required Splunk products and solutions along with required sales/soft skills
Work closely with field leadership to jointly develop strategic and technical account plans
Interact with customers and prospects to understand their business challenges
Develop a close working relationship with Professional Services and Education to ensure alignment between pre and post sales activities
Support Splunk Professional Services by identifying and scoping new opportunities and following major engagements to ensure customer success
Provide CSE’s with continual development feedback and co-developing development plans for each individual
Manage performance and key talent closely ensuring that we are taking the vital actions to retain top talent and manage performance at all levels
Conduct regular 1:1’s with team members to provide constructive feedback and skills development
Work directly with our Director, Field Technical Interlock and cross functionally with customer success, support, professional services, and other organizations to ensure alignment with the field, provide process and product feedback, and resolve critical customer situations
Deliver presentations and technical briefings to customers on Splunk premium products and solutions. Assist and manage with critical Splunk evaluations and POC’s
At least 8+ years’ experience in technically selling and supporting software products to IT organizations
At least 2+ years related SE/SA Management experience is highly preferred
Excellent communication skills – written and oral. Ability to communicate sophisticated ideas; Very articulate
Experience and familiarity with the Splunk portfolio preferred
Experience with Defense, Intelligence Community or Federal System Integrators (FSI’s) preferred
Domain expertise with IT Operations, Application Management, and/or Security/Compliance is desirable
Experience with networking, server, application, virtualization, big data, and web technologies
Some Unix or Linux based scripting language (Perl, Python, sh) is desirable
Ability to work with diverse groups of people; challenge and lead people toward their peak performance
Able to travel up to 30% when safe to do so
BS in Computer Science, Management Information Systems or substantial relevant on the job experience
Applicants must be currently authorized to work in the United States on a full-time basis.
We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.
Splunk was founded to pursue a disruptive new vision: make machine data accessible, usable and valuable to everyone. Machine data is one of the fastest growing and most complex areas of big data—generated by every component of IT infrastructures, applications, mobile phone location data, website clickstreams, social data, sensors, RFID and much more.
Splunk is focused specifically on the challenges and opportunity of taking massive amounts of machine data, and providing powerful insights from that data. IT insights. Security insights. Business insights. It’s what we call Operational Intelligence.
Since shipping its software in 2006, Splunk now has over 13,000 customers in more than 110 countries around the world. These organizations are using Splunk to harness the power of their machine data to deepen business and customer understanding, mitigate cybersecurity risk, prevent fraud, improve service performance and reduce costs. Innovation is in our DNA – from technology to the way we do business. Splunk is the platform for Operational Intelligence!
Splunk has more than 2,700 global employees, with headquarters in San Francisco, an office in San Jose, CA and regional headquarters in London and Hong Kong.
We’ve built a phenomenal foundation for success with a proven leadership team, highly passionate employees and unique patented software. We invite you to help us continue our drive to define a new industry and become part of an innovative, and disruptive software company.
Benefits & Perks: Wow! This is really cool!
Medical, full company paid Dental, Vision and Life Insurance, Flexible Spending and Dependent Care Accounts, Commuter Accounts, Employee Stock Purchase Plan (ESPP), 401(k), 3 weeks of PTO, sick leave, stocked micro kitchens in Splunk offices, catered lunches on Mondays, catered breakfast on Fridays, basketball hoops, ping pong, arcade games, BBQ’s, soccer, “Fun Fridays”.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Medical, full company paid Dental, Vision and Life Insurance, Flexible Spending and Dependent Care Accounts, Commuter Accounts, Employee Stock Purchase Plan (ESPP), 401(k), 3 weeks of PTO and sick leave. Our work environments vary by location however we believe in hosting amenities and fun activities to fuel our energy. You may find fully stocked micro kitchens, catered lunches on Mondays and breakfast on Fridays, basketball hoops, ping pong, arcade games, BBQ’s, soccer and “Fun Fridays”.
This isn’t a job – it’s a life changer – are you ready?
Individuals seeking employment at Splunk are considered without regards to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition (except where physical fitness is a valid occupational qualification), genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Affirmative Action Policy Statement.
Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.
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