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Salesforce.com, Inc Lead Design Operations Manager, Platform - Slack in Boston, Massachusetts

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Products and Technology

Job Details

We’re looking for an experienced design operations manager to join the Slack DesignOps team. This is an opportunity to lead program management for the product design of one of Slack’s most strategic, ambitious, and innovative product teams.

You’ll be a part of our platform design leadership team, supporting high quality design work, operational efficiencies, in product demos, and driving efficient delivery. There’s a whole lot to the world of Slack design, so you’ll have a chance to work across a large roadmap of exciting projects. You’ll be a trusted partner to cross-functional peers across the several feature teams which span multiple product pillars. Your knowledge of design practices and product development methodologies will make you a critical part of communication and management from concept to delivery (and all the fascinating, winding bits between.)

So, if you’re passionate about design and product, thrive when building trusting, collaborative partnerships, geek out on process and have fun doing it… we have a job for you!

The majority of the team is based in San Francisco and New York, but this is a remote-friendly position. This role reports into the Sr. Director of Design Operations.

What you'll do:

  • Partner closely with our SVP of Design, Platform to ensure strategic vision is executed within given timelines and design quality standards.

  • Act as a bridge between the design team and the engineering and product management teams on key initiatives.

  • Collaborate with IC designers, content strategists, researchers.

  • Identify team needs with regards to process, tools, documentation, asset management, etc.

  • Balance multiple inputs of priorities and needs, making sure inter-dependencies are understood and planned for effectively.

  • Capture design requirements and project goals.

  • Craft and manage schedules.

  • Communicate project and program status.

What you’ll bring to the team:

  • 5+ years of relevant experience.

  • Hands on experience working with in-house product design teams

  • Real passion for user experience and design.

  • An understanding of design quality and product strategy.

  • An understanding of the design and product development process.

  • Strong verbal, presentation, and written communication skills.

  • Strong conflict resolution and negotiation skills.

  • Ability to manage in an environment of ambiguity with diverse partners.

  • Ability to work across multiple complex programs.

  • Nice to have: prior experience working with design research.

  • Nice to have: experience working with both product and marketing teams.

For Colorado-based roles: Minimum annual salary of $142,400. You may also be offered a bonus, restricted stock units, and benefits. More details about our company benefits can be found at the following link: https://www.getsalesforcebenefits.com/

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form (https://careers.mail.salesforce.com/accommodations-request-form) .

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com (http://salesfore.com/) or Salesforce.org .

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

As a federal contractor, Salesforce is required to verify that all US-based employees are fully vaccinated against COVID-19. If you receive an offer and are unable to get vaccinated for religious or medical reasons, you may request a reasonable accommodation.

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.

There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.

We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

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